Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lilly Grandin

Webster

Summary

Dedicated Pharmacy Tech with a proven track record at CVS Pharmacy, enhancing workflow and ensuring patient confidentiality. Excelled in customer service, solving problems with empathy and efficiency. Demonstrated exceptional money handling and workflow optimization skills. Reliably increased pharmacy efficiency, showcasing strong work ethic and integrity without compromising accuracy or safety.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

5
5
years of professional experience

Work History

Pharmacy Tech

CVS Pharmacy
08.2022 - Current
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Cashier

Savers
06.2020 - 08.2022
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Education

Associate In Business - Business Administration

Monroe Community College
Rochester, NY
05.2023

Skills

  • Answering customer questions
  • Workflow optimization
  • Stocking shelves
  • Processing payments
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Money handling
  • Reliability and punctuality

Timeline

Pharmacy Tech

CVS Pharmacy
08.2022 - Current

Cashier

Savers
06.2020 - 08.2022

Associate In Business - Business Administration

Monroe Community College

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Lilly Grandin