Lilly Ho
San Francisco,CA
Summary
Compassionate Registered Nurse, dedicated to providing evidence-based, quality care within a multidisciplinary team environment. Motivated professional with strong interpersonal abilities. Skilled in working under pressure and adapting to new situations and challenges.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinic Registered Nurse
North East Medical Services PACE Clinic
San Francisco, CA
10.2023 - Current
- Performed initial assessments with follow up reassessments every 6 months or as needed. Assess patients with triage needs or concerns via telephone or in clinic setting
- Provided direct patient care daily, such as administering medications, monitoring vital signs, and providing wound care.
- Educate patients on disease prevention and health promotion topics.
- Collaborate as a member of an interdisciplinary team (Occupational Therapist, Physical Therapist, Medical Director, Behavior Health, Home Health RN, Dietician, Recreational Therapy, PA, Clinic Manager, etc) to develop individualized patient plans of care and advocated for patient needs
- Monthly medication and emergency kit audits to assure supplies are in stock, accounted, and check for expiration date range.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Collected blood samples using phlebotomy best practices and labeled specimens for testing.
- Prepared patient rooms for visits by cleaning, restocking supplies, ordering supplies through contract vendors and lab
- Responded promptly to triage inquiries from patients and their families regarding healthcare needs and concerns
- Supervise nursing staff and direct clinic workflow to assure consistent, safe, and efficient practice
Job Developer
RAMS Hire-Ability
San Francisco, CA
10.2022 - 10.2023
- Provide personalized career guidance and support services to clients with employment barriers affected by mental health diagnosis
- Develop individualized case plans for each client based on their needs and goals.
- Collaborate with community partners; social service agencies, state workforce centers and employers to provide resources for clients.
- Coach clients on how best to present themselves during interviews with potential employers.
- Advocated for equal access of employment opportunities regardless of race, gender identity or disability status.
- Documented and filed patient health reports and charts.
- Managed up to 12 cases on consistent basis.
- Prepared patients for self-management and decision-making responsibilities.
Assistant Program Director
PRC Baker Places
San Francisco, CA
03.2022 - 09.2022
- Supervising staff and managing flow of clients into and out of adult residential treatment program
- Created strategies for improving overall efficiency of the program through better utilization of resources.
- Implemented changes in procedures as requested by the Program Director or other stakeholders.
- Deliver high quality clinical and rehabilitative services to clients struggling with homelessness, substance abuse, acute psychosis, mental and medical health-related issues
- Perform intake interviews and assist with client treatment plan development, implementation and discharge planning
- Evaluate clients for potential crisis situations and determine appropriate intervention and management
Residential Counselor
PRC Baker Places
San Francisco, CA
07.2019 - 02.2022
- Advocate for clients' needs
- Provide services to various populations of the community; adults ages 18+ with mental health, substance abuse, and/or HIV/AIDS/Hepatitis/Tuberculosis
- Provide strong communication skills with peers and other health providers in order to best support client needs.
- Connect clients to health providers and community resources; social workers, psychiatrists, treatment programs, etc.
- Facilitate daily psychosocial group meetings up to 16 clients, 5 days/week
- Plan and prepare meals for clients throughout week
- Assess clients for safety prior to and/or after admission to treatment facility and then creating treatment goals.
- implement interventions for evaluation
- Discharge planning
- Guide clients in appropriate behavior about daily living skills, self-care, personal interaction, social relationships and constructive time management
Behavioral Health Technician
Behavioral Intervention Associates
San Francisco, CA
10.2018 - 07.2019
- Working in fast-paced environment 1:1 with children ages 1-5 years old for 3 hour sessions 5 days/week
- Monitored patient safety in all areas of designated session areas
- Provide applied behavioral analysis (ABA) treatment to children diagnosed with language, communication, behavioral, and developmental disorders such as autism.
- Assessed patient behavior, reactions and responses to treatment plans.
- Developed individualized therapeutic plans for patients based on their mental health needs.
Medical Technician
Atria Senior Living
Burlingame, CA
10.2014 - 07.2017
- Monitor and assure patient safety
- Perform medication distribution and maintain proper storage of all medication in a locked cabinet
- Corresponding with patient's health care team on changes to patient's mental status, regular routines, medication changes and effects, eating habits, etc
- Advocate for patient needs
- Assisting patients 1:1 through activities of daily living
- Assisting with daily hygiene; baths, oral care, diaper changes, and dressing
- Preparing and deliver patient meals
Education
Bachelor of Science - Nursing
San Francisco State University
Associate - Allied Health
Skyline College
05-2014
Skills
- Crisis Intervention and De-Escalation
- Nursing plan development through Assessment, Planning, Implementation, and Evaluation
- Collaborating within an Interdisciplinary Team
- Culturally-Sensitive Care
- Community Advocate
- Charting through EPIC system
- Health Promotion/Education/Counseling
- Medication/ Immunization Administration
- SBAR Communication
- Bilingual; Fluency in Cantonese and English
Certification
- Registered Nurse License - 2025 (License #95352013)
- Basic Life Support (BLS) Training - 2023
References
References available upon request.
Timeline
Clinic Registered Nurse
North East Medical Services PACE Clinic
10.2023 - Current
Job Developer
RAMS Hire-Ability
10.2022 - 10.2023
Assistant Program Director
PRC Baker Places
03.2022 - 09.2022
Residential Counselor
PRC Baker Places
07.2019 - 02.2022
Behavioral Health Technician
Behavioral Intervention Associates
10.2018 - 07.2019
Medical Technician
Atria Senior Living
10.2014 - 07.2017
Bachelor of Science - Nursing
San Francisco State University
Associate - Allied Health
Skyline College
- Registered Nurse License - 2025 (License #95352013)
- Basic Life Support (BLS) Training - 2023
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