Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
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Lilly Ligon

Boone,North Carolina

Summary

Dependable worker with strong customer service skills, and a quick ability to learn new tasks. Values accuracy, clear communication, and teamwork. Ready to contribute reliably in any fast-paced environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Youth Wilderness Backpacking Expedition Leader

Sanborn Western Camps
Florissant, Colorado
05.2025 - 08.2025
  • Guided multi-day wilderness trips with a strong emphasis on participant safety, preparedness, and risk management.
  • Provided on-site medical support, and documented health-related observations with accuracy and discretion.
  • Coordinated transportation routes and equipment planning are essential to keep expeditions well-supplied and running efficiently.
  • Established clear roles, responsibilities, expectations, timelines, and resources for camp projects.

Family Care Assistant

AKA Constructors
Gainesville, Georgia
09.2021 - 08.2025
  • Managed children’s daily routines with an emphasis on safety, structure, and protocol adherence.
  • Recorded health updates and administered doctor-directed treatments while maintaining confidentiality.
  • Maintained open, professional communication with guardians regarding wellness and daily activities.

Youth Development Specialist

Camp Glisson
Dahlonega, GA
05.2024 - 08.2024
  • Designed and led programs tailored to the needs of participants with diverse abilities, emphasizing personal growth, inclusion, and safety.
  • Supported day-to-day care by providing first aid, and tracking confidential medical and behavioral records.
  • Built strong, trust-based relationships with campers and families through clear communication, and compassionate support.
  • Developed individualized service plans for youth based on identified needs.

Guest Services Associate

19 Degrees N
Dahlonega, GA
05.2022 - 01.2024
  • Responded to customer needs with care, confidentiality, and efficiency in a busy service setting.
  • Balanced order-taking, workflow coordination, and payment handling, with strong attention to accuracy.
  • Managed allergen awareness, product safety, and workspace cleanliness in accordance with policy.
  • Helped monitor inventory, identifying needs to support uninterrupted operations.

Front-of-House Team Member

Connie’s Ice Cream Parlor
Dahlonega, GA
12.2022 - 12.2023
  • Delivered quick, customer-oriented service while managing multiple orders in a fast-paced environment.
  • Handled payment processing and order entry with speed and accuracy.
  • Supported cleanliness and compliance efforts in line with health regulations.
  • Assisted with stock rotation and supply organization to ensure smooth front-end operations.

Product Specialist and Customer Service

Suntan Supply
Dawsonville, Georgia
12.2021 - 02.2023
  • Guided customers in choosing appropriate skincare products while clearly explaining safe usage protocols.
  • Documented client profiles to support personalized service and ongoing care.
  • Managed transaction handling and inventory checks in a high-volume setting.
  • Resolved in-person and phone inquiries with professionalism and patient-focused service.

Office Sanitation Assistant

GetUWired
Cleveland, Georgia
09.2021 - 12.2022
  • Upheld sanitation standards across workspaces through consistent adherence to health and safety protocols.
  • Performed scheduled cleaning procedures with reliability and attention to regulatory detail.
  • Tracked supply usage and coordinated timely restocking to maintain operational readiness.
  • Operated independently to support a safe, efficient, and organized environment.

Education

Bachelor of Science - Psychology

Appalachian State University

Skills

  • First aid administration
  • Customer relationship management
  • Confidential communication
  • Health protocol adherence
  • Effective communication
  • Goal setting

Certification

Adult and Pediatric First Aid/CPR/AED

  • Valid Until: 4/28/2027 (American Red Cross)

Accomplishments

VOLUNTEER/TRAIL WORK

Appalachian Trail Maintainer - Georgia Appalachian Trail Club

Colorado Fourteeners Initiative Member (CFI)

Coalition for the Upper South Platte Member (CUSP)

Affiliations

  • Involvement in local music culture and art groups
  • Holistic health & wellness (mind-body connection, nutrition, fitness)Involvement in local music culture and art groups
  • Medication safety & public health interests
  • Outdoor leadership (backpacking & mountaineering)
  • Wilderness navigation

Timeline

Youth Wilderness Backpacking Expedition Leader

Sanborn Western Camps
05.2025 - 08.2025

Youth Development Specialist

Camp Glisson
05.2024 - 08.2024

Front-of-House Team Member

Connie’s Ice Cream Parlor
12.2022 - 12.2023

Guest Services Associate

19 Degrees N
05.2022 - 01.2024

Product Specialist and Customer Service

Suntan Supply
12.2021 - 02.2023

Family Care Assistant

AKA Constructors
09.2021 - 08.2025

Office Sanitation Assistant

GetUWired
09.2021 - 12.2022

Bachelor of Science - Psychology

Appalachian State University

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