Lilly Lisznyai

While working as a sales lead at a women's clothing boutique, I have gained many new skills and techniques to use in the workplace. I have,

• Maintained company's visual merchandise standards through general housekeeping and planograms.
• Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
• Built professional relationships with local influencers to successfully boost reputation within the community.
• Developed multiple sales strategies to address range of project and customer types.

• As the 2nd Assistant Manager Jimmy Johns, I worked my way up to a manger position that allowed me to gain customer service experience and provided me with tools and skills that have helped me become a leader in the work environment
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Increased employee performance and job satisfaction to strengthen retention and engagement.
• Monitored cash intake and deposit records
• Supervised all day-to-day operations to meet performance, quality, and service expectations
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

• As a seasonal associate, I learned the basics of working retail
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.

During my seasonal time at Binder Park Zoo,

• I prepared and served various food and drink items to customer specifications in fast-paced environments.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
• Adjusted food preparation methods in accordance with customer requests.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Greeted customers and answered inquiries regarding menu items and specials.
• Cleaned and organized kitchen, dining and service areas.