Lilly McLean
Magna,UT
Summary
Dynamic and compassionate caregiver, excelling in patient care. Adept at fostering teamwork and delivering exceptional customer service, I thrive in fast-paced environments, ensuring patient safety and satisfaction through effective communication and attention to detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CNA Caregiver
Legacy Village Rehabilitation
Taylorsville, UT
2024.05 - Current
- Conducted vital sign assessments, including blood pressure, pulse rate, oxygen saturation, and blood sugar.
- Reported changes in patient conditions to registered nurses or physicians without delay.
- Observed patients for physical or emotional changes, notifying medical staff immediately.
- Provided assistance with daily living activities, such as bathing, dressing, and grooming.
- Assisted patients with ambulation and transfers, applying proper body mechanics.
- Maintained a clean and safe environment by adhering to infection control policies.
- Documented patient care services accurately in designated areas and electronic medical record systems.
- Ensured HIPAA compliance regarding confidentiality of patient information.
Server
Dees Family Restaurant
Salt Lake City, UT
2023.11 - 2024.01
- Maintained up-to-date knowledge of daily specials, new menu items, and promotions.
- Processed customer orders accurately and efficiently.
- Upheld sanitation standards in compliance with health department regulations.
- Managed cash transactions following company protocols for accuracy.
- Monitored dining area for cleanliness and proper arrangement at all times.
- Delivered food orders promptly while ensuring courteous service.
- Served guests with efficiency and attentiveness to enhance overall experience.
- Adhered to health safety guidelines during food preparation and service.
Server
IHOP
West Valley City, UT
2023.08 - 2023.11
- Greeted guests and presented menus with professionalism.
- Took customer orders accurately and promptly, ensuring satisfaction.
- Collaborated with restaurant staff to enhance operational efficiency.
- Maintained courteous service while addressing guest inquiries and concerns.
- Monitored customer satisfaction, taking immediate action to resolve issues.
Cashier
Little Caesars Pizza
Magna, UT
2022.08 - 2023.08
- Processed customer transactions by issuing receipts, refunds, and change.
- Adhered to security protocols
- Trained new team members on cash register operations and customer service excellence.
- Maintained cleanliness and organization of areas to enhance productivity.
- Acquired knowledge of various departmental roles to ensure seamless store operations.
Education
High School Diploma -
Cyprus High School
Magna, UT2025-05
Skills
- Vital signs assessment
- Patient care documentation
- Sanitation practices
- Customer service
- Time management
- Conflict resolution
- Attention to detail
- Team collaboration
- Flexibility and adaptability
- Multitasking and organization
- Compassion and empathy
- Complex problem-solving
- Emergency response
- Active listening
- Colostomy care
Affiliations
- The only extra curricular I ever did was Football. I played on the girls tackle football league for 7 Years and just completed my last season this month.
Certification
- CNA (Certified Nursing Assistant)
- CPR Certified
- State endorsed MA
- Recently updated food handlers permit
Timeline
CNA Caregiver
Legacy Village Rehabilitation
2024.05 - Current
Server
Dees Family Restaurant
2023.11 - 2024.01
Server
IHOP
2023.08 - 2023.11
Cashier
Little Caesars Pizza
2022.08 - 2023.08
High School Diploma -
Cyprus High School