Lilly Palmer
Princeton,WV
Summary
Proven team leader and effective communicator, demonstrated through a history of fostering teamwork at Dunkin' Brands and enhancing customer experiences at JCPenney. Skilled in conflict resolution and organizational tasks, I excel in creating positive environments and achieving goals. My approach consistently results in improved efficiency and strengthened community relationships.
Energetic and dependable individual with keen eye for detail and excellent organizational skills. Capable of managing mail distribution and delivery efficiently while maintaining accuracy. Committed to providing exceptional customer service and contributing to streamlined operations.
Overview
4
4
years of professional experience
Work History
Postal Worker
Concord University
Athens, WV
12.2024 - Current
- Strengthened relationships with local communities through courteous interactions while delivering their essential correspondence daily.
- Supported colleagues in managing high-volume periods through effective teamwork and communication during peak mailing seasons.
JcPenney Retail Cashier
JCPenney
Bluefield, WV
11.2024 - 01.2025
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
Dunkin' Shift Leader
Dunkin' Brands
Princeton, WV
07.2024 - 11.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Dunkin' Crew Leader
Dunkin' Brands
Princeton, WV
03.2023 - 07.2024
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
Belk Fulfillment
Belk Inc.
Bluefield, WV
11.2022 - 12.2022
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
Teaching Assistant Volunteer
Mercer County Technical School
Princeton, WV
06.2021 - 06.2021
- Optimized classroom management techniques to create a safe and productive learning environment that encouraged student engagement.
- Served as a mentor for new teaching assistants, sharing best practices and offering guidance on effective instructional techniques.
Education
Bachelor of Science - Sociology With A Minor in Social Work
Concord University
Athens, WV05-2027
High School Diploma -
Princeton Senior High School
Princeton, WV05-2022
Law And Public Safety, Corrections
Mercer County Technical Education (MCTEC)
Princeton, WV05-2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Punctual and hardworking
- Dependable and punctual
- Responsible and punctual
- Relationship building
- Conflict resolution
- Goal setting
- Attention to detail
- Goal oriented
- Organizational skills
Timeline
Postal Worker
Concord University
12.2024 - Current
JcPenney Retail Cashier
JCPenney
11.2024 - 01.2025
Dunkin' Shift Leader
Dunkin' Brands
07.2024 - 11.2024
Dunkin' Crew Leader
Dunkin' Brands
03.2023 - 07.2024
Belk Fulfillment
Belk Inc.
11.2022 - 12.2022
Teaching Assistant Volunteer
Mercer County Technical School
06.2021 - 06.2021
Bachelor of Science - Sociology With A Minor in Social Work
Concord University
High School Diploma -
Princeton Senior High School
Law And Public Safety, Corrections
Mercer County Technical Education (MCTEC)