Lilly Price
Troutman,NC
Summary
Results-driven and highly organized professional with experience in customer-facing operations, administrative support, and team collaboration. Demonstrated ability to lead by example, train and support team members, and maintain efficient workflows in fast-paced environments. Skilled in customer relations, conflict resolution, scheduling coordination, and operational support. Recognized for strong communication, professionalism, adaptability, and a consistent commitment to delivering high-quality service while upholding organizational standards and performance goals.
Overview
3
3
years of professional experience
Work History
Kindergarten Assistant
Shepherd Elementary School
Mooresville, North Carolina
08.2024 - Current
- Assisted the lead teacher with daily classroom activities, lesson preparation, and student supervision
- Facilitated small group instruction in reading, writing, and basic math skills to enhance student learning
- Managed classroom behavior by consistently reinforcing rules and fostering a positive learning environment
- Delivered one-on-one support to students requiring additional academic or emotional assistance to improve their engagement
- Prepared educational materials, organized classroom supplies, and maintained a clean learning space
- Supervised students during recess, snack time, and transitions to ensure safety
- Demonstrated patience, communication skills, and the ability to work effectively with young children
Receptionist
Pet Paradise Resort
Mooresville, North Carolina
04.2024 - 08.2025
- Functioned as the first point of contact for clients, delivering professional and welcoming customer service in a fast-paced pet care environment
- Managed appointment scheduling, check-ins, and check-outs, ensuring accuracy in client and pet records for smooth daily operations
- Handled phone inquiries, reservations, and service questions with clear communication and problem-solving skills
- Processed payments and maintained organized financial and booking systems
- Coordinated with grooming, boarding, and veterinary staff to ensure smooth daily operations
- Resolved client concerns promptly and professionally, fostering high satisfaction and trust
- Trained new front desk team members on scheduling systems and customer service standards to enhance team performance
- Maintained a clean, organized front office area while upholding company policies and animal safety procedures
Front of House Employee
Chick-fil-A
Mooresville, North Carolina
11.2022 - 03.2024
- Led by example in delivering exceptional customer service in a high-volume, fast-paced environment
- Resolved guest concerns professionally, maintaining brand reputation and guest satisfaction
- Trained and mentored new team members on POS systems and service standards, enhancing overall team performance
- Supported shift leaders by delegating tasks and managing front counter flow, ensuring seamless service
- Communicated between front and back of house to streamline order processing and enhance accuracy
- Maintained high standards of cleanliness, organization, and food safety compliance
- Demonstrated strong leadership, teamwork, and problem-solving skills under pressure
Education
Some College (No Degree) -
University of North Carolina At Wilmington
Wilmington, NCSkills
- Classroom management
- Teacher assistance
- Classroom organization
- Classroom preparation
- Small group instruction
- Age-appropriate activities
- Activity planning
- Social-emotional learning
- Child development
- Positive reinforcement
- Educational assistance
- Math concepts
- Technology-based strategies
- Enrichment activities
- Effective communication
- Customer service
- Team collaboration
- Teamwork and collaboration
- Conflict resolution
- Verbal communication
- Outdoor play supervision
- Emotional intelligence
- Time management
- Adaptability
- Student motivation
- Interpersonal communication
- Time management
- Interpersonal communication
- Cultural sensitivity
- Time management
Timeline
Kindergarten Assistant
Shepherd Elementary School
08.2024 - Current
Receptionist
Pet Paradise Resort
04.2024 - 08.2025
Front of House Employee
Chick-fil-A
11.2022 - 03.2024
Some College (No Degree) -
University of North Carolina At Wilmington