Lilly Rincon
El Paso,TX
Summary
Detail-oriented professional with a strong background in customer service and cash management. Successfully built relationships that drive repeat business while maintaining organization and cleanliness. Experienced in training new staff and promoting loyalty programs to enhance customer engagement. Versatile professional adept at managing customer inquiries and inventory control across retail and medical supply settings. Strong organizational skills support effective staff training and adherence to safety protocols. Committed to fostering positive customer experiences and operational efficiency through proactive problem-solving. Dynamic associate known for delivering exceptional customer service and efficiently managing cash operations. Achieved goals in loyalty program promotions while training new employees, enhancing team productivity and customer retention. Proven ability to maintain organized environments that support operational excellence.
Overview
4
4
years of professional experience
Work History
Walmart Associate
Walmart
El Paso, Texas
04.2025 - Current
- Assisted customers with product inquiries and located items in-store, enhancing their shopping experience.
- Maintained cleanliness and organization of the sales floor and stockroom areas.
- Provided customer service by addressing concerns and resolving issues promptly, ensuring customer satisfaction.
- Followed safety protocols during product handling and store operations consistently.
- Participated in training new associates on store policies and procedures.
- Answered store and merchandise questions, guiding customers to desired items efficiently.
- Placed special orders or called other stores to find desired items.
Central Supply Technician
The Hospital of Providence Sierra Campus
El Paso, Texas
11.2023 - 03.2025
- Managed inventory levels for medical supplies and equipment.
- Collaborated with nursing staff to ensure timely supply delivery needs.
- Prepared and organized supply orders for various departments.
- Assisted staff in locating and retrieving required supplies promptly.
- Conducted regular inspections of supplies for expiration dates and condition.
- Trained new employees on supply handling procedures and safety protocols.
- Maintained cleanliness and organization of supply storage areas.
Cashier
Old Navy, Gap
10.2022 - 11.2023
- Built relationships with customers to encourage repeat business.
- Worked a flexible schedule and extra shifts to meet business needs.
- Asked Customers if they found everything okay making sure their shopping experience was good
- I would ask customers if the enrolled with our reward program and interested in applying for a credit card
- If customers did not find the item in store I would suggest we can place the order online
- I would help train new employees as cashiers
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Upsold additional products and services to customers, increasing revenue.
Education
High School Diploma -
Montwood High School
El Paso, TX06-2023
Associate of Arts - Nursing
El Paso Community College
El Paso, TX09-2026
Skills
- Restocking
- Customer Service
- Loyalty Program Promotion
- Goal-Setting and Achievement
- Stocking and Replenishing
- Product Location
- Staff Training
- Cleaning and Sanitizing
- Guest Inquiries
- Cash Management
- Refunds and Exchanges
- Team collaboration
- Medical inventory management
- Effective communication
- Problem solving
- Stock replenishment
Timeline
Walmart Associate
Walmart
04.2025 - Current
Central Supply Technician
The Hospital of Providence Sierra Campus
11.2023 - 03.2025
Cashier
Old Navy, Gap
10.2022 - 11.2023
High School Diploma -
Montwood High School
Associate of Arts - Nursing
El Paso Community College