Lilly Rivera

• Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
• Coordinated inventory management, optimizing stock levels and minimizing discrepancies.
• Implemented process improvements that enhanced productivity and reduced order fulfillment times.
• Trained and mentored new team members on operational procedures and best practices.
• Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
• Used hand-held scanners and physical logs to accurately track item movements.
• Kept storage areas organized, clean, and secure to fully protect company assets.
• Optimized space utilization within the warehouse by regularly reorganizing storage layouts based on inventory needs.

• Organized and restocked merchandise on sales floor to enhance product availability
• Organizing and restocking of merchandise on the sales floor
• Fulfilled online orders for pickup and assisted customers with furniture loading curbside
• Assemble the furniture for the store displays and for customer orders
• Answer customer phone calls
• Assemble the furniture for the store displays and for customers' orders
• Build the store fixtures and shelving for merchandise
• Assisted in inventory management processes to maintain accurate stock levels and minimize discrepancies.
• Collaborated with team members to execute visual merchandising strategies, enhancing overall store presentation.
• Monitored product expiration dates and rotated stock to ensure freshness and compliance with quality standards.
• Responded promptly to customer inquiries regarding product availability and location within the store.
• Improved sales floor appearance through timely replenishment of products and regular maintenance.

2 years of college courses

Graduated

• Ranked in Top 6% of class
• NHS Member