Lilly Salinas
Phoenix,AZ
Overview
6
6
years of professional experience
Work History
Package Sorter
Staffmark Staffing Agency
12.2025 - Current
- Operated scanning equipment to track packages accurately
- Sorted packages efficiently based on size and destination
- Maintained cleanliness and organization of work area
- Collaborated with team members to meet daily targets
- Followed safety protocols to ensure a secure workplace
- Adapted to changing workflows and prioritized tasks effectively
- Communicated with supervisors regarding package discrepancies
- Collaborated with team members to sort large volumes of packages quickly and accurately.
- Displayed strong attention to detail in sorting packages according to specific guidelines, ensuring correct deliveries every time.
- Adhered to safety protocols while working in a fast-paced environment, reducing the potential for accidents on the job.
- Received positive feedback from supervisors for consistently meeting or exceeding productivity goals.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace, which facilitated smoother package sorting operations.
- Complied with safety, health, and environmental regulations as prescribed by law.
Server
LGC Hospitality
03.2024 - Current
- Provided excellent customer service in fast-paced dining environment
- Assisted with food and beverage service to enhance guest satisfaction
- Maintained cleanliness and organization of dining area and workstations
- Collaborated with team members to ensure smooth operations during peak hours
- Adapted quickly to changing situations and guest needs to improve service flow
- Served food and beverages promptly with focused attention to customer needs.
- Supported kitchen staff by delivering orders promptly and facilitating communication
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Checked guests' identification before serving alcoholic beverages.
Appointment Setter
EPS Merchant Services
08.2025 - 11.2025
- Conducted outbound calls to schedule appointments with potential clients.
- Collaborated with sales teams to optimize lead conversion strategies.
- Maintained accurate records of client interactions and appointment details.
- Implemented feedback mechanisms to improve appointment-setting processes and outcomes.
- Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Averaged 350 - 400 cold calls a day.
- Screened potential customers to determine interest and requirements for products and services of company.
- Acted as first point of contact and set appointments for prospective clients.
- Maintained a high level of knowledge about company products and services, enabling effective communication with potential clients during cold calls.
- Maintained detailed records of all appointment setting activities, ensuring accurate reporting and analysis of key performance metrics.
- Collaborated with sales team members to share leads and strategies for securing appointments with high-level decisionmakers.
- Used provided call list to sort, organize and prioritize before making outbound calls to potential customers.
- Organized, maintained and updated information in computer databases.
- Resolved customer problems and complaints.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Appointment Setter
US Card Solutions
03.2025 - 07.2025
- Utilized CRM software to track leads and manage appointment schedules.
- Set appointments with salespeople and potential customers.
- Utilized CRM system to track and manage leads, keeping appointments organized.
- Enhanced customer relationships through timely and professional follow-ups with prospective clients.
- Entered daily data in computer systems and documented office activities.
- Communicated with management to provide feedback on value and productiveness of appointment setting process.
- Averaged 350-500 cold calls a day
- Developed strong rapport-building skills through daily interaction with diverse clientele over the phone.
- Contributed to increased sales revenue by successfully securing meetings between potential clients and account executives.
Appointment Setter
Iconic Results
10.2024 - 02.2025
- Provided information about services to prospective clients, addressing inquiries effectively.
- Averaged 1000-1200 cold calls a day.
- Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
- Used CRM software to accurately track progress on appointment setting goals and analyze trends for continuous improvement.
- Addressed client inquiries and updated database information.
- Streamlined the scheduling process by implementing an efficient online booking system, resulting in improved organization.
- Displayed excellent problem-solving skills in addressing scheduling conflicts or other logistical challenges that arose during the appointment setting process.
- Increased appointment setting success by developing targeted call lists based on potential client needs.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Automotive Car Washer /Car Detailer
Arizona Spray and Wash
02.2022 - 10.2024
- Operated high-pressure washing equipment to clean vehicles effectively and efficiently.
- Applied appropriate cleaning agents for various surfaces, ensuring optimal results without damage.
- Conducted thorough inspections of vehicles post-cleaning to ensure quality and customer satisfaction.
- Collaborated with team members to streamline workflow and enhance overall service speed.
- Educated new staff on best practices for vehicle cleaning and maintenance techniques.
- Implemented inventory tracking system for cleaning supplies, reducing waste and costs.
- Maintained cleanliness and organization of work area to meet safety standards consistently.
- Cleaned wash equipment after shift and confirmed proper storage.
- Increased repeat business by maintaining a high level of attention to detail and quality workmanship.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Scanned inventory and parked completed vehicles in designated parking area to obtain vehicle images for auto auction.
Warehouse Associate
Wonolo
08.2021 - 02.2022
- Collaborated with team members to streamline order fulfillment processes for improved efficiency.
- Maintained cleanliness and organization of work areas to adhere to safety standards.
- Implemented best practices for packaging materials, reducing waste during shipping processes.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in reducing product damage by properly handling and storing materials.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Assembled pallets and crates for secure transportation of materials.
- Managed warehouse operations and verified proper shipment procedures.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
Assembler
Honeywell
06.2020 - 05.2021
- Assembled components per technical specifications, ensuring quality and compliance with safety standards.
- Operated advanced machinery to streamline production processes and improve assembly efficiency.
- Collaborated with cross-functional teams to troubleshoot issues and enhance product assembly workflows.
- Trained new team members on assembly techniques and safety protocols, fostering a culture of continuous improvement.
- Conducted regular inspections of assembled products, identifying defects and implementing corrective actions promptly.
- Implemented process improvements that reduced assembly time while maintaining high-quality output standards.
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Collaborated effectively with team members to meet production targets consistently.
- Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Collaborated with team members to improve production processes and maintain quality standards.
- Consistently met or exceeded daily production quotas while maintaining exceptional quality standards in all completed assemblies.
- Contributed to a positive work environment by offering assistance when needed and maintaining open communication with colleagues.
- Established strong relationships with supervisors and managers through consistent communication regarding progress updates, concerns, or areas for potential improvement.
- Ensured timely order fulfillment with efficient prioritization of tasks for various projects simultaneously.
Education
Diploma - Medical Assistant
Arizona Institute of Business And Technology
Phoenix, AZ07-1997
Timeline
Package Sorter
Staffmark Staffing Agency
12.2025 - Current
Appointment Setter
EPS Merchant Services
08.2025 - 11.2025
Appointment Setter
US Card Solutions
03.2025 - 07.2025
Appointment Setter
Iconic Results
10.2024 - 02.2025
Server
LGC Hospitality
03.2024 - Current
Automotive Car Washer /Car Detailer
Arizona Spray and Wash
02.2022 - 10.2024
Warehouse Associate
Wonolo
08.2021 - 02.2022
Assembler
Honeywell
06.2020 - 05.2021
Diploma - Medical Assistant
Arizona Institute of Business And Technology