Lilly Velazquez
Saint Joseph,MO
Summary
As a Starbucks Barista, I quickly adapted to fast-paced environments and exceptional customer service, ensuring satisfaction and loyalty. Skillfully managed front and back-of-house operations, showcasing strong teamwork and cash-handling capabilities. I'm able to show amazing customer service skills, handling most customer complaints.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks, Barista
01.2022 - Current
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Education
High School Diploma -
Central High School, Saint Joseph, MO
Saint Joseph, MO05.2024
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Exceptional customer service
- Cleanliness
- Adaptive and creative
- Order Taking
- Cash Register Operation
- Safe Food Handling
Hobbies: Saxophone!
I play multiple different instruments, mainly saxophone. I'm currently a music education major attending UMKC.
Timeline
Barista
Starbucks, Barista
01.2022 - Current
High School Diploma -
Central High School, Saint Joseph, MO
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