Lilly Wyman
West Bountiful
Summary
Dynamic and results-oriented professional with a proven track record at Olive Garden, enhancing customer satisfaction through exceptional service and attention to detail. Skilled in multitasking and team collaboration, effectively managed high-pressure situations, improving service quality. Excelled in customer service and maintaining a professional appearance, demonstrating a quick learning ability and a commitment to excellence.
Overview
1
1
year of professional experience
Work History
Host/Busser/Food Runner
Olive Garden
10.2023 - Current
- Enhanced atmosphere with attentive service and personalized attention.
- Improved guest satisfaction by welcoming visitors and providing exceptional service.
- Implemented feedback mechanisms to continuously improve service quality.
- Managed reservations to optimize seating and minimize wait times.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Education
Mountain High School
Kaysville, UT05-2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Professional appearance
- Seating arrangements
- Time management
- Attention to detail
- Cleaning and sanitizing
- Quick learner
- Teamwork and collaboration
Timeline
Host/Busser/Food Runner
Olive Garden
10.2023 - Current
Mountain High School
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