Lillyan Stuart
Chicago,IL
Summary
Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Digital Media Intern
Rescue Marketing
Chicago, IL
02.2024 - Current
- Improved website traffic by optimizing SEO techniques and regularly updating blog content.
- Increased company''s online presence by managing and maintaining multiple social media accounts.
- Supported the design team in creating visually appealing graphics for use on digital platforms.
- Completed keyword research and analyzed competitor SEO and PPC campaigns to identify gaps and opportunities.
Building Manager
Ray Meyer Fitness Center
Chicago, IL
03.2023 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
Membership Sales Representative
Ray Meyer Fitness Center
Chicago, IL
09.2021 - Current
- Provided exceptional customer service during all stages of the sales process – from initial inquiry through post-sale follow-up – resulting in high levels of member satisfaction and loyalty.
- Successfully transitioned existing customers onto more suitable memberships plans when necessary.
- Managed client database efficiently, ensuring accurate tracking of contact information, preferences, interactions, and memberships sold.
- Enhanced customer satisfaction with personalized service, understanding individual needs, and offering appropriate membership plans.
Veterinary Assistant
Minnepau
Minneapolis, MN
08.2020 - 09.2021
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Education
Bachelor of Arts - Communications And Media
DePaul University
Chicago, IL03.2025
Bachelor of Science - Biology
DePaul University
Chicago, IL03.2025
Skills
- Team Leadership
- Staff Training and Development
- Customer Service
- Problem-solving skills
- Client Relations
- Staff Management
Timeline
Digital Media Intern
Rescue Marketing
02.2024 - Current
Building Manager
Ray Meyer Fitness Center
03.2023 - Current
Membership Sales Representative
Ray Meyer Fitness Center
09.2021 - Current
Veterinary Assistant
Minnepau
08.2020 - 09.2021
Bachelor of Arts - Communications And Media
DePaul University
Bachelor of Science - Biology
DePaul University