Lillyanna Alvarez
Elk Grove,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
After School Aide
Hilmar Unified School District
08.2024 - 05.2025
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Kept children between ages of four and eleven safe and secure with vigilant oversight.
- Built constructive and open relationships with families with forthright yet friendly communication.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Provided support and guidance to children in conflict resolution.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
Part-time Manager
Maurices
08.2023 - 05.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Sales Associate
Stichic
05.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate /Assistant Manager
The Children Place
06.2022 - 01.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Science - Public Health
California State University-Stanislaus
05.2025
Associate of Arts In General Science -
Folsom Lake College
01.2022
Cosumnes Oaks High School
01.2020
Skills
- Team Building
- Team Leadership
- Work Planning and Prioritization
- Teamwork and Collaboration
- Training and Development
- Scheduling and Coordinating
- Goal Setting
- Verbal and Written Communication
- Problem Resolution
- Sales Monitoring
- Safety and supervision
- Health and safety
- Positive reinforcement
Timeline
After School Aide
Hilmar Unified School District
08.2024 - 05.2025
Part-time Manager
Maurices
08.2023 - 05.2024
Sales Associate
Stichic
05.2023 - 08.2023
Sales Associate /Assistant Manager
The Children Place
06.2022 - 01.2023
Associate of Arts In General Science -
Folsom Lake College
Cosumnes Oaks High School
Bachelor of Science - Public Health
California State University-Stanislaus
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