Lillyen Bitsuie
Flagstaff
Summary
Aspiring medical Coder with a strong commitment to healthcare advancement, showcasing diverse skills in customer service, time management, and critical thinking. Proficient in fostering positive patient interactions and enhancing operational efficiency, gained through varied roles in hospitality and leadership. Driven by a vision to excel as an OBGYN radiologist. Brings ability to quickly grasp product information and effective communication skills. Ready to use and develop skills in sales and customer interaction in any customer service role.
Overview
2
2
years of professional experience
Work History
Locker and Retail Associate
Amazon
11.2025 - Current
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Helped customers with Amazon returns and order pickups.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
CASHIER/HOSTESS, DISHWASHER, AND JANITOR
Aloha Hawaiian BBQ
08.2024 - 10.2025
- Maintain high cleanliness standards, ensuring a safe and welcoming dining environment.
- Collaborate with team to optimize order processing, reducing wait times and boosting satisfaction.
- Adapt to various roles, showcasing flexibility and commitment to restaurant success.
- Promote menu specials, driving sales and fostering customer engagement.
- Managed cash register operations, including handling cash, credit transactions, and balancing drawers.
VICE PRESIDENT
FINAL Youth Council Member
08.2023 - 06.2024
- The Vice President of FINAL (Future Inspired Native American Leadership) Youth Council with the Phoenix Indian Center.
- This Youth Council looked to better the community for Native Americans in the city through volunteer work, providing workshops to the youth, and advocating Native American Struggles. Implemented community workshops targeting youth engagement, resulting in increased participation and strengthened advocacy efforts.
- Led initiatives to promote Native American culture, enriching community awareness and inspiring local youth through impactful storytelling.
Education
Certification - Medical Coding
MedCerts
Online01-2027
High School Diploma -
Flagstaff High School
Flagstaff05.2025
Skills
- Punctual
- Reliability
- Customer engagement
- Cash handling accuracy
- Positive and engaging demeanor
- Reliability and punctuality
- Cleaning and sanitizing
- Store maintenance
AWARDS
NAU-Opportunity Tuition Scholarship of $2,5000, Awarded Outstanding Academic Achievement award May 2022-2023, Outstanding Student for STEM @ ASU Inspire Program June 2023
Timeline
Locker and Retail Associate
Amazon
11.2025 - Current
CASHIER/HOSTESS, DISHWASHER, AND JANITOR
Aloha Hawaiian BBQ
08.2024 - 10.2025
VICE PRESIDENT
FINAL Youth Council Member
08.2023 - 06.2024
Certification - Medical Coding
MedCerts
High School Diploma -
Flagstaff High School