Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lilly Collado

Inglewood,CA

Summary

Responsible worker proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

7
7
years of professional experience

Work History

Hostess

UOVO
03.2023 - 10.2023
  • Provided personalized assistance to customers, ensuring a welcoming and positive experience from entry to exit.
  • Efficiently handled customer inquiries and managed reservations, contributing to smooth store operations and high customer satisfaction.
  • Demonstrated product knowledge and upselling techniques, contributing to increased sales and customer loyalty.
  • Managed multiple customer interactions in a fast-paced environment, maintaining high levels of service and satisfaction.

Delivery Driver

Vince's Pasta & Pizza
11.2022 - 03.2023
  • Processed and fulfilled customer orders with precision, ensuring all products met quality standards before dispatch.
  • Maintained a clean and organized environment, consistently restocking and arranging products to enhance the shopping experience.
  • Ensured timely and accurate delivery of customer orders, enhancing service efficiency and customer satisfaction.

Team Member

Deep Sea Poke
05.2021 - 09.2022
  • Delivered excellent customer service by assisting customers with product selections and answering questions about product features.
  • Handled point-of-sale transactions efficiently, ensuring accuracy in cash handling and maintaining a balanced register.
  • Conducted inventory checks and restocked merchandise, maintaining optimal product availability on the sales floor.

Administrative Assistant

QA Services
01.2018 - Current
  • Managed customer documentation and records, ensuring data accuracy and accessibility.
  • Provided professional customer support over the phone, addressing inquiries and resolving issues promptly.
  • Assisted in business operations by organizing files and tracking quality assurance data, contributing to streamlined operations.

Education

High School Diploma -

Quartz Hill High School
Lancaster, CA
05.2021

Skills

  • Customer Service Excellence: Strong commitment to delivering a superior shopping experience
  • Detail-Oriented: Skilled in accurate transaction handling and inventory management
  • Team Collaboration: Effective in working with team members to meet store goals
  • Reliable & Responsible: Consistently dependable in managing tasks and meeting operational needs
  • Quick Learner: Capable of swiftly adapting to new products and sales strategies
  • Communication: Professional in engaging with customers and colleagues alike

Timeline

Hostess

UOVO
03.2023 - 10.2023

Delivery Driver

Vince's Pasta & Pizza
11.2022 - 03.2023

Team Member

Deep Sea Poke
05.2021 - 09.2022

Administrative Assistant

QA Services
01.2018 - Current

High School Diploma -

Quartz Hill High School
Lilly Collado