Lilnesia Barron
Ethelsville,AL
Summary
Dynamic professional with a proven track record at excelling in team leadership and teamwork satisfaction. Skilled in problem-solving and time management, I foster collaboration and enhance operational efficiency. My attention to detail and empathetic approach ensure a positive environment, driving performance and achieving service excellence.
Overview
17
17
years of professional experience
Work History
Information Receptionist
FCI Aliceville
12.2024 - Current
- Greeted and assisted visitors, ensuring a welcoming environment and prompt service.
- Managed incoming calls, routing inquiries to appropriate departments for efficient communication.
- Maintained accurate records of visitor logs, enhancing security and operational efficiency.
- Handled assignments independently with good judgement and critical thinking skills.
- Upheld the responsibility of maintaining the security of the institution.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Assistant Manager
AT&T
01.2024 - 06.2024
- Managed daily operations to ensure efficient store performance and customer satisfaction.
- Trained and mentored team members on product knowledge and customer service best practices.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Ambulance Dispatcher
Ambulnz
02.2021 - 03.2023
- Coordinated emergency response teams to ensure timely patient transport and care.
- Managed radio communications, prioritizing dispatch requests based on urgency.
- Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.
- Kept detailed records of all dispatched calls, enabling accurate reporting and analysis of response times and patterns.
- Coordinated with multiple agencies during large-scale emergencies, resulting in effective resource allocation and management.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
Supervisor
Taco Bell Restaurant
06.2008 - 02.2021
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored team members to improve service efficiency and customer satisfaction.
- Implemented inventory management practices to minimize waste and enhance stock accuracy.
- Monitored team performance, providing feedback to foster a high-performance culture.
- Developed staff schedules that optimized labor costs while maintaining service standards.
- Processed payroll, ensuring accurate and timely disbursements.
- Verified time and attendance.
Education
Certificate of Technical Studies - Medical Billing And Coding
East Mississippi Community College
Scooba, MS05-2021
Skills
- Empathy and patience
- Document preparation
- Record keeping
- Reception area maintenance
- Problem-solving
- Time management
- Attention to detail
- Punctual and reliable
- Multitasking
- Telephone and email etiquette
- Verbal communication
- Data entry
- Payment processing
- Payroll processing
- Time sheet review
Timeline
Information Receptionist
FCI Aliceville
12.2024 - Current
Assistant Manager
AT&T
01.2024 - 06.2024
Ambulance Dispatcher
Ambulnz
02.2021 - 03.2023
Supervisor
Taco Bell Restaurant
06.2008 - 02.2021
Certificate of Technical Studies - Medical Billing And Coding
East Mississippi Community College