Lily Abbott
Covington,GA
Summary
Detail-oriented Medical Records Clerk at Covington Women's Health Specialists, skilled in HIPAA compliance and patient confidentiality. Looking to grow, learn, and challenge myself within the company's billing department.
Overview
5
5
years of professional experience
Work History
Medical Records Clerk
Covington Women's Health Specialists
06.2023 - Current
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Printed and photocopied documents to provide patients with copies of medical records.
- Maintained patient confidence by keeping patient records information confidential.
- Supported medical staff by providing organized and accurate medical records.
- Responded to patient inquiries to provide information and details of medical records.
- Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
- Supported clinical decision-making by promptly delivering requested medical records to healthcare providers.
- Facilitated smooth transitions for patients transferring between facilities, coordinating the release of their medical records following all legal requirements.
- Updated patient records with new information to keep data current and accurate.
- Facilitated smooth communication between departments by providing timely access to patient records.
- Coordinated with IT department to resolve technical issues in electronic record systems, reducing downtime.
- Scanned and uploaded medical records into electronic medical records system.
- Followed up with medical staff regarding missing information in patient records.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Researched and resolved medical record discrepancies.
- Assists the OB nurse with patient referrals to the high risk specialists
Patient Care Technician
Piedmont Newton Hospital
01.2022 - 06.2023
- Checked patients’ blood pressure, heartbeat and pulse regularly
- Provided compassionate care by listening to patients’ concerns and guiding them by answering any questions or concerns
- Monitored patients’ conditions and providing updates to healthcare team
- Turned, repositioned and moved patients between beds, wheelchairs and seats
- Helped patients use the bathroom and dress
- Monitored patients’ food and liquid intake
- Escorted patients to get X-rays and other imaging tests
- Worked effectively in the fast-paced hospital environment.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Kennel Technician
Ross Animal Hospital
01.2021 - 12.2021
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Kept animals clean and free of contaminants to promote optimal health.
- Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Followed strict disease control protocols during cleaning tasks, minimizing risk of illness transmission among shelter population.
Education
High School Diploma -
Eastside High School
Covington, GASkills
- HIPAA compliance
- Customer service
- Written and verbal communication
- Data entry
- Document scanning
- Patient confidentiality
- EPIC
- Work well independently
- Scanning and imaging software
- Medical records audits
- Departmental cross-coverage
- Microsoft Office
- Records scanning
Timeline
Medical Records Clerk
Covington Women's Health Specialists
06.2023 - Current
Patient Care Technician
Piedmont Newton Hospital
01.2022 - 06.2023
Kennel Technician
Ross Animal Hospital
01.2021 - 12.2021
High School Diploma -
Eastside High School
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