Lily Allen
Cleveland,TN
Summary
Outgoing and friendly person with excellent communication strengths. Solid experience with costumer service, busy work environments, and meeting customer demands with diligent and well-organized mentality. Enjoys working with a team and interacting with new people.
Overview
2
2
years of professional experience
Work History
Peer Leader
Lee University First Year Programs
08.2023 - Current
- Helped students develop organizational, time management and study skills.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Advocated for students to access available resources.
- Led students on redemptive community service projects in the Cleveland area.
Box Office Attendant
Lee University
08.2022 - Current
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
- Created and maintained reports of sold tickets and payments received.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Greeted customers and patrons to determine the best approach and provide optimal service.
Sales Associate
Kohl's
08.2021 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Received five-star costumer satisfaction ratings through verbal and website communications.
Education
Bachelor of Arts - Vocal Performance
Lee University
Cleveland, TN05.2025
High School Diploma -
Walker Valley High School
Cleveland, TN05.2021
Skills
- Customer Service
- Problem-Solving
- Multitasking
- Time Management
- Teamwork and Collaboration
- Peer Support
- POS System Operations
Community Service
- Project Free 2 Fly
- The Boys and Girls Club
- Honor Choir
- Operation Christmas Child
Timeline
Peer Leader
Lee University First Year Programs
08.2023 - Current
Box Office Attendant
Lee University
08.2022 - Current
Sales Associate
Kohl's
08.2021 - 08.2023
Bachelor of Arts - Vocal Performance
Lee University
High School Diploma -
Walker Valley High School
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