Lily Anderson
Williamsburg,VA
Summary
Driven and detail-oriented professional with a strong background in the food service industry, particularly with Floyd Country Store. Demonstrated excellence in food safety and customer service, ensuring high standards of cleanliness and efficient service. Proven ability to adapt quickly and maintain organization, enhancing customer satisfaction and operational efficiency. Experienced with library operations and providing excellent support to patrons. Utilizes cataloging and inventory management skills to maintain organized collections. Knowledge of customer service ensures positive interactions and efficient library services.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Café Associate
Floyd Country Store
05.2024 - 08.2024
- Maintained clean and presentable cafe by wiping, sanitizing, and replenishing supplies frequently to support workflow efficiency and employee job tasks.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Assisted customers with product selection by answering questions about food ingredients and nutritional value.
Library Student Assistant
McLeod Business Library
08.2025 - Current
- Assisted patrons with locating resources and navigating library systems.
- Organized and maintained library collections for improved accessibility and user experience.
- Conducted inventory checks to ensure accurate cataloging of library materials.
- Checked out and checked in items using library computer system.
Employee
Bootleg Bbq
07.2023 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Prepared food while taking orders simultaneously.
Employee
Red Rooster Coffee Roasters
10.2020 - 07.2023
- Packaged orders as they came in.
- Adapted to changing needs in the company.
- Tested and tasted teas and coffees before they were put on shelves.
Education
Bachelor of Arts - Psychology
College of William And Mary
Williamsburg, VA 08.2024 - Current
Skills
- Cleanliness
- Food safety knowledge
- Food Preparation
- Organization
- Cash handling proficiency
- Sanitation Standards
- POS System Operation
- Customer Service
Timeline
Library Student Assistant
McLeod Business Library
08.2025 - Current
Bachelor of Arts - Psychology
College of William And Mary
08.2024 - Current
Café Associate
Floyd Country Store
05.2024 - 08.2024
Employee
Bootleg Bbq
07.2023 - 02.2024
Employee
Red Rooster Coffee Roasters
10.2020 - 07.2023