Lily Arthur
West Carrollton,OH
Summary
Dedicated professional with experience at Pawsome Pet Supplies, skilled in gentle handling and animal behavior. Enhanced customer satisfaction through personalized service and efficient bathing techniques, fostering loyalty. Proven ability to manage time effectively and maintain high hygiene standards, ensuring a safe and welcoming environment for pets and their owners.
Overview
2
2
years of professional experience
Work History
Bather/groomer
Pawsome Pet Supplies
27 S Alex Rd Miamisburg, OH 45342 United States
10.2023 - Current
- Collaborated with groomers to prepare animals for additional services such as haircuts or nail trims, increasing overall salon efficiency.
- Provided a welcoming and comfortable environment for both pets and their owners, helping to build trust and customer satisfaction.
- Improved customer satisfaction by providing efficient and thorough bathing services for pets.
- Supported team members by effectively managing time and prioritizing tasks during busy periods.
- Educated pet owners on proper at-home grooming techniques, promoting better animal care between appointments.
- Handled nervous or anxious pets with patience and understanding, creating a positive experience for both animal and owner.
- Increased customer loyalty through personalized service, remembering repeat clients'' preferences for their pets'' grooming needs.
- Assisted in maintaining a clean and organized workspace, ensuring a safe environment for both staff and pets.
- Ensured optimal hygiene standards, regularly sanitizing tools and equipment after each use.
- Communicated effectively with team members regarding any special instructions or concerns regarding a pet''s grooming session.
- Managed inventory of bathing supplies and ensured timely reordering when necessary, preventing stock shortages or disruptions to service offerings.
- Promoted pet health by identifying potential issues such as skin irritations or ear infections during bathing sessions.
- Safely restrained animals during bathing procedures using appropriate methods to minimize stress while protecting staff from injury.
- Monitored animals for behavioral problems and signs of health issues.
Baker/Closer
Kroger
255 N Heincke Rd Miamisburg, OH 45342 United Stat
01.2023 - 10.2023
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Trained and supervised new employees on bakery operations and procedures.
- Created appealing displays to showcase products in bakery.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
Education
Highschool Diploma -
Miamisburg Highschool
1860 Belvo Rd Miamisburg, OH 45342 United States06.2021
Highschool Diploma - Welding
Miami Valley CTC
6800 Hoke Rd Englewood, OH 45315 United States06.2021
Skills
- Patience and empathy
- Cleanliness and sanitation
- Gentle handling
- Stress reduction techniques
- Animal behavior
- Safe restraint methods
- Sanitary trims
- Teamwork and collaboration
- Problem-solving abilities
- Organizational skills
- Adaptability and flexibility
- Continuous improvement
- Animal training
- Calm under pressure
- Computer skills
- Multitasking Abilities
Timeline
Bather/groomer
Pawsome Pet Supplies
10.2023 - Current
Baker/Closer
Kroger
01.2023 - 10.2023
Highschool Diploma -
Miamisburg Highschool
Highschool Diploma - Welding
Miami Valley CTC