Lily Arthur
Aurora,CO
Summary
- Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.
- Reliable and upbeat Sales Associates successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
- Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
4
4
years of professional experience
Work History
Babysitter
Babysitting Service
01.2019 - 01.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Sales Associate
Spirit Halloween LLC
09.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Cashier
UEC Theaters
05.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Fostered positive relationships with patrons by actively engaging in friendly conversation and answering questions about upcoming events or performances.
- Collaborated effectively with colleagues during high-pressure situations such as sold-out performances or emergency evacuations.
- Maximized ticket sales through proactive promotion of upcoming shows and events to interested theatergoers at the box office.
- Promoted a positive work environment among fellow staff members through clear communication, teamwork, and mutual respect.
- Maintained a clean and safe theater environment for patrons by diligently addressing any hazards or cleanliness issues.
- Consistently arrived punctually for shifts while maintaining a professional appearance in accordance with theater dress code policies.
Education
NA - Criminal Justice
Nash Community College
Rocky Mount, NCSkills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Following Directions
- Flexible scheduling
- Maintaining safe environment
- Child Supervision
- Conflict Resolution
- Childcare
- Licensed driver
- Customer Service
- Cash Handling
- Customer Relations
- Basic Math Competence
- Payment Processing
Languages
English
Native or Bilingual
Timeline
Sales Associate
Spirit Halloween LLC
09.2022 - 11.2022
Cashier
UEC Theaters
05.2021 - 09.2021
Babysitter
Babysitting Service
01.2019 - 01.2023
NA - Criminal Justice
Nash Community College