Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lily Arthur

Perry,GA

Summary

Dynamic professional with a proven track record at Anthem BCBS, excelling in coaching and strategic planning. Recognized for developing impactful training materials and streamlining processes, enhancing team efficiency and morale. Skilled in critical thinking and effective communication, fostering a culture of continuous improvement and client-centric solutions.

Overview

8
8
years of professional experience

Work History

Subject Matter Expert

Anthem BCBS
01.2021 - Current
  • Mentored junior team members, contributing to their professional growth and development.
  • Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
  • Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
  • Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
  • Boosted team morale and productivity through effective leadership and clear communication.
  • Streamlined communication between departments, ensuring that project specifications were clearly understood and met.

Registered Behavior Technician

Hopebridge Autism Therapy Center
05.2020 - 12.2020
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.

Teaching and Research Assistant

Georgia Southwestern State University
01.2018 - 12.2019
  • Mentored and supervised undergraduate students, guiding them towards academic success and personal growth.
  • Supported faculty members with administrative tasks such as grading assignments, proctoring exams, and maintaining attendance records.
  • Participated in professional development activities to stay current on best practices and emerging trends in education.
  • Utilized data-driven instruction to inform lesson planning, resulting in improved student outcomes.
  • Contributed to departmental meetings and initiatives aimed at evaluating program effectiveness and identifying areas for growth.

Education

MBA - Business Administration And Management

Georgia Southwestern State University
Americus, GA
12-2027

Bachelor of Arts - Music

Georgia Southwestern State University
Americus, GA
05-2021

Skills

  • Coaching and guidance
  • Skilled in critical thinking
  • Client-centric approach
  • Innovative problem-solving
  • Strategic planning
  • Effective team collaboration
  • Effective written communication
  • Effective task prioritization
  • Logistics management
  • Effective interpersonal communication

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 20 staff members.

Timeline

Subject Matter Expert

Anthem BCBS
01.2021 - Current

Registered Behavior Technician

Hopebridge Autism Therapy Center
05.2020 - 12.2020

Teaching and Research Assistant

Georgia Southwestern State University
01.2018 - 12.2019

MBA - Business Administration And Management

Georgia Southwestern State University

Bachelor of Arts - Music

Georgia Southwestern State University

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