Lily Avila
Hudsonville,MI
Summary
Motivated professional with expertise in rehabilitation support and patient care, complemented by extensive experience in high volume customer service. Demonstrates strong communication skills and reliability, excelling in fast paced environments. Committed to delivering quality service and fostering meaningful connections with patients and customers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Rehabilitation Technician
Helen DeVos Outpatient Therapy Clinic
Zeeland, Michigan
10.2025 - Current
- Prepared therapy rooms and sanitized equipment to ensure safe and effective therapy sessions.
- Managed expense reports and orders to maintain budget compliance and support operational efficiency.
- Maintained and developed clinical documents and materials for colleagues.
- Supported patients during sessions, contributing to improved patient experience and clinic workflow.
Waitress
Arrows
Hudsonville, Michigan
02.2021 - Current
- Delivered high quality service in fast paced, team oriented environments.
- Built rapport with guests to ensure positive dining experiences.
- Trained new servers while fostering a team culture.
- Demonstrated nearly four years of consistent and dependable performance.
Rehab Technician
Hope Network
Grand Rapids, Michigan
06.2024 - 10.2024
- Provided compassionate care to individuals with brain injuries in residential setting, fostering a supportive environment.
- Facilitated therapeutic and recreational activities to promote engagement and improve overall well being.
- Provided one on one support through active listening and meaningful conversation.
- Documented resident progress with detailed notes and comprehensive reports to track development and inform care strategies.
Education
Bachelor of Arts - Psychology
Grand Valley State University
Allendale, MISkills
- Anatomy and physiology
- Time management
- Adaptability and problem solving
- Team collaboration
- Budget management
- Customer service
Languages
Spanish
Full Professional
Certification
CPR Certified
Affiliations
Mary Free Bed Rehabilitation Hospital
Timeline
Rehabilitation Technician
Helen DeVos Outpatient Therapy Clinic
10.2025 - Current
Rehab Technician
Hope Network
06.2024 - 10.2024
Waitress
Arrows
02.2021 - Current
Bachelor of Arts - Psychology
Grand Valley State University