Lily Bales
Dallas,Tx
Summary
Driven and resourceful administrative professional with 4+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
4
4
years of professional experience
Work History
Executive Assistant to the Chief Executive Officer
Royal Painting Inc
09.2024 - Current
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Created expense reports, budgets, and filing systems for management team.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Handled confidential and sensitive information with discretion and tact.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Took notes and dictation at meetings.
- Created and managed office systems to efficiently deal with documentation.
- Worked with senior management to initiate new projects and assist in various processes.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Personal Assistant to the Owner
Trosclair Medical Institute
01.2023 - 08.2024
- Research and collect data through complex techniques and procedures, library research, structured interviews or other project specific methodology
- Interpret, synthesize and analyze data
- Schedule, organize and report on status of research activities
- Kept detailed track of household and maintenance inventory and schedules.
- Displayed absolute discretion at handling confidential information.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Professional Nanny
Sarah Beth Toups
03.2022 - 08.2024
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Taught children everyday skills and language.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Administered basic first-aid and medication in emergency situations.
- Transported children to and from activities using personal or family vehicle.
Server
Texas Roadhouse
09.2021 - 03.2022
- Delivered exceptional service to an average of 50+ guests per shift, ensuring a welcoming atmosphere and high levels of customer satisfaction
- Ensured proper table settings and cleanliness, contributing to a positive dining experience and adherence to health and safety regulations
- Provided guidance and support to less experienced colleagues, enhancing team performance and customer service
Nanny/Personal Assistant
American Screening Corp.
08.2020 - 08.2021
- Handled confidential correspondence, prepared reports, and organized travel arrangements, demonstrating a high level of discretion and organizational skills
- Conducted personal errands and managed day-to-day tasks, such as shopping, appointment scheduling, and handling household needs, to ensure seamless operations and support
- Assisted CEO in daily tasks including caring/transporting children
- Held a professional presence at the office
Education
BS - Public Health
Louisiana State University
05.2025
Skills
- Leadership
- Computer literacy
- Project management
- Data-analysis
- Microsoft office
- Communication
- Meeting planning
- Travel arrangements
- Expense reporting
- Calendar management
References
- Krystle Trosclair, Founder, Trosclair Medical Institute, (318)-560-1829
- Sarah Beth Toups, (318)-510-4737
- Shawn Kilgarlin, CEO, American Screening, (318)-286-8767
Timeline
Executive Assistant to the Chief Executive Officer
Royal Painting Inc
09.2024 - Current
Personal Assistant to the Owner
Trosclair Medical Institute
01.2023 - 08.2024
Professional Nanny
Sarah Beth Toups
03.2022 - 08.2024
Server
Texas Roadhouse
09.2021 - 03.2022
Nanny/Personal Assistant
American Screening Corp.
08.2020 - 08.2021
BS - Public Health
Louisiana State University
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