Lily Beichler
Sarasota
Summary
Detail-oriented professional with a Bachelor of Science in Psychology and a minor in Sociology. Expertise in customer service, administrative support, and community engagement, driving client satisfaction through tailored solutions. Licensed by the Florida Department of Financial Services, with strong knowledge of policy regulations and compliance standards. Leverages analytical insight and interpersonal skills to build trust and deliver effective client-focused outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Career Agent
Violand Agencies
Tampa
01.2026 - Current
- Provided clients with tailored insurance solutions based on individual needs.
- Negotiated terms and pricing with insurance carriers for optimal client benefits.
- Managed client relationships to improve satisfaction and increase retention rates.
- Educated clients on policy options and coverage details to help them make informed decisions.
Delivery Driver
Steadfast Solutions
Sarasota
11.2025 - 01.2026
- Operated delivery vehicles to ensure timely and secure package delivery across designated routes.
- Loaded and unloaded packages, ensuring secure transport and handling procedures.
- Coordinated with dispatch to optimize delivery schedules and provide timely updates.
- Followed safety protocols to maintain a hazard-free driving environment.
- Delivered exceptional customer service during deliveries, resolving inquiries to enhance customer satisfaction.
Community Assistant
American Campus Communities
Eugene
05.2024 - 08.2025
- Enhanced resident experiences through prompt response to inquiries, resolution of concerns, and organization of community events that increased engagement.
- Coordinated with property management and maintenance teams to resolve resident work orders, ensuring timely service and contributing to seamless daily operations.
- Assisted residents with inquiries and concerns, fostering a supportive community environment.
- Coordinated social events, enhancing resident engagement and building connections among peers.
- Managed resident communication through newsletters and digital platforms, ensuring information accessibility.
Sales Associate
Victoria's Secret
Eugene
05.2023 - 05.2024
- Successfully achieved monthly sales goals by actively engaging with customers and promoting products and services.
- Guided customers in selecting items that matched their specific needs and preferences.
- Organized and prioritized tasks to manage multiple customer interactions efficiently.
Retail Sales Associate
Tillys
Folsom
01.2022 - 01.2024
- Engaged customers in conversation to identify needs and recommend suitable products.
- Assisted customers on the sales floor, ensuring a positive shopping experience.
- Resolved customer complaints and inquiries, enhancing satisfaction and loyalty.
- Delivered customer service by assisting with inquiries and transactions at the cash register.
Shift Lead
Sourdough & Co
Sacramento
06.2016 - 10.2021
- Recommended menu items based on customer preferences and dietary restrictions.
- Supervised daily operations and coordinated team activities during shifts.
- Managed inventory levels and ensured product quality throughout service hours.
- Trained new staff on food preparation and customer service protocols.
Education
B.S. - Psychology, Sociology
University of Oregon
Eugene, OR05-2025
Skills
- Sales
- Lead Generation
- Sales Strategy
- Suggestive Selling
- Client Engagement
- Residential Leasing
- Student Housing
- Market Analysis
- Customer Service
- Office 365
- Salesforce
- Time Management
- Safety standards
Certification
- Life and Health Insurance - Florida Department of Financial Services
Timeline
Career Agent
Violand Agencies
01.2026 - Current
Delivery Driver
Steadfast Solutions
11.2025 - 01.2026
Community Assistant
American Campus Communities
05.2024 - 08.2025
Sales Associate
Victoria's Secret
05.2023 - 05.2024
Retail Sales Associate
Tillys
01.2022 - 01.2024
Shift Lead
Sourdough & Co
06.2016 - 10.2021
B.S. - Psychology, Sociology
University of Oregon