Lily Beigert
Wappingers Falls,NY
Overview
8
8
years of professional experience
Work History
Assistant Client Service Specialist
Marshall & Sterling Insurance Brokerage
09.2023 - Current
- Experience and knowledge of Microsoft Office programs
- Collaborating closely with insurance agents, underwriters, and other team members
- Resolving daily queries through phone calls, emails, and assignments on our document management software
- Ensuring accurate documentation is made and facilitating seamless communication between clients and carriers
- Provide genuine care, guidance, and support to our clients
- Complying to HIPPA guidelines
Assistant Manager
Aeropostale
05.2019 - 08.2023
- Creating a welcoming environment for customers and staff members
- Being in charge of the sales floor; attentive to all customers, creating relationships with returning customers, and overall encouraging sales.
- Working with outlook, calculating sales, answering phone calls, handling shipment, stockroom/store organization and refreshments.
- Maintaining store visuals/ standards, using company apps/ ipad, posting on the local business’s social media.
- Assistance in hiring, coaching new hires and mentoring coworkers.
Dance Instructor
Betty Jeans Dance Studio
05.2017 - 05.2019
- Having 3-5 classes a week, with children from ages 3-14 in their respective levels.
- Keeping the classes entertaining, engaging, and making sure my students are advancing while having fun.
Education
Dutchess Community College
Poughkeepsie, NY05.2021
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West Virginia University
Morgantown, WV05.2019
Skills
- Six years of customer service experience
- Two years of management experience in retail
- Hardworking and motivated for growth
Timeline
Assistant Client Service Specialist
Marshall & Sterling Insurance Brokerage
09.2023 - Current
Assistant Manager
Aeropostale
05.2019 - 08.2023
Dance Instructor
Betty Jeans Dance Studio
05.2017 - 05.2019
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West Virginia University
Dutchess Community College