Lily Bolyard
West Branch,MI
Summary
Vivacious individual well-educated in determining customer needs based on personal features and other customer preference related factors. Offering in-depth knowledge of cash register operations and graphics software. Attentive listener with excellent multitasking, communication and organizational abilities.
Overview
5
5
years of professional experience
Work History
Sales Representative
CUTCO
West Branch, MI
06.2022 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Associate
Walmart
West Branch, Michigan
06.2021 - 12.2021
- Worked varied hours, days, nights and weekends as business needs dictate.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maximized customer interactions by promptly identifying needs and wants.
- Managed customer relations and customer service through daily communication and interaction.
- Provided positive first impressions to welcome existing, new and potential customers.
Crew Member
Arby's
West Branch, MI
06.2019 - 06.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Supported great dining and meal experiences for guests.
Education
High School Diploma -
Ogemaw Heights High School
West Branch, MI06.2022
Skills
- Maintaining Customer Database
- Product and Service Knowledge
- Upselling Techniques
- Quotas and Goals
- Reading Comprehension
- Consulting with Customers
- Experienced with Microsoft Office with Excel, Word, and Powerpoint
- Experienced with Google Docs, Slides, Sheets
- Customer Service
- Attention to Detail
Timeline
Sales Representative
CUTCO
06.2022 - Current
Associate
Walmart
06.2021 - 12.2021
Crew Member
Arby's
06.2019 - 06.2021
High School Diploma -
Ogemaw Heights High School
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