Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lily-Brynne Steele

Snohomish

Summary

Dynamic and customer-focused professional with experience at Snohomish Bakery and a proven track record in delivering exceptional service. Skilled in time management and attention to detail, I excel in fast-paced environments, ensuring customer satisfaction and fostering a positive atmosphere. A dedicated team player committed to enhancing the overall customer experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Snohomish Bakery
08.2024 - Current
  • Prepared high-quality beverages and food items following standard recipes
  • Maintained cleanliness and organization of workstations to ensure efficient service
  • Assisted customers with menu selections, providing knowledgeable recommendations
  • Operated espresso machines and equipment in compliance with safety standards
  • Managed cash register transactions accurately while ensuring a positive customer experience
  • Collaborated with team members to meet peak service demands efficiently
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.

Customer Service Cashier

Snohomish Aquatic Center
08.2023 - 04.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries and resolved issues promptly.
  • Maintained cleanliness and organization of the checkout area.
  • Handled cash, credit, and debit card transactions accurately.
  • Supported promotional campaigns by informing customers of current offers.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Redeemed coupons to discount purchases.
  • Utilized point-of-sale systems efficiently, ensuring accurate pricing and swift transaction processing.
  • Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
  • Enhanced customer experience by providing prompt and accurate transactions.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Set up new sales displays each week with fresh merchandise.

Cart Return /Grocery Bagger

Haggen
12.2022 - 06.2023
  • Packed groceries efficiently to ensure timely customer service.
  • Assisted customers with bagging and loading purchases into vehicles.
  • Adapted quickly to varying customer needs and preferences for bagging options.
  • Collected carts from parking lot and designated return locations.

Education

Education

AIM High School
Snohomish, WA
06-2025

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player

Certification

CPR / First Aid

Timeline

Barista

Snohomish Bakery
08.2024 - Current

Customer Service Cashier

Snohomish Aquatic Center
08.2023 - 04.2024

Cart Return /Grocery Bagger

Haggen
12.2022 - 06.2023

Education

AIM High School