Lily Calvert

-Received and processed food and beverage requests.

-Refill drinks and checking on customers making sure they are satisfied

-Follow food safety and hygiene

-Process payments using POS systems

-Worked efficiently with employees

-Maintained knowledge of the menu

-Worked in a high volume restaurant setting

-Bussed tables when needed

-Managed multiple tables, drinks and food ordered in a fast paced setting

-Delivered food orders promptly to ensure guest satisfaction and seamless dining experience.
-Collaborated with kitchen staff to maintain efficient workflow and timely service delivery.
-Supported training of new team members on food running protocols and safety procedures.
-Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.

• Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
• Communicated effectively with servers to coordinate order details and special requests.
• Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.

-Greeted and seated guests promptly, ensuring a welcoming atmosphere.
-Managed reservation system, optimizing table turnover and guest flow.
-Assisted in training new host staff on operational protocols and service standards.
-Maintained cleanliness and organization of front-of-house areas to meet health standards.
-Answered customer questions about hours, seating, and menu information.
-Developed familiarity with menu offerings to provide informed recommendations to guests.

-Supported servers, food runners, and bussers with keeping dining area ready for every guest

-Seated patrons based on guest preferences and seating availability.