Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lily Chaires

Liverpool,NY

Summary

Friendly and adaptable staff leader with a motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning and customer service requirements. Forward-thinking and easy-going with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

3
3
years of professional experience

Work History

Assistant Manager

FGNY
01.2023 - Current

- Food preparation including produce and raw meat

- Developed strong work relationships with staff to foster a positive work environment

- Boosted employee morale by recognizing outstanding performance

- Working in a fast-paced environment

- Managing and maintaining food safety regulations

- Taking phone calls

- Enforcing company policies

- Improved customer satisfaction by addressing and resolving complaints promptly

- Maintaining a clean and organized dining area

- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy

- Developed rapport with customers for repeat business and positive work-of-mouth referrals

Assistant General Retail Manager

Francesca's Boutique
02.2022 - 10.2022
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Increased sales by implementing effective merchandising strategies and optimized store layouts.
  • Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
  • Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.

Assistant Manager

Zumiez
06.2021 - 01.2022
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various tasks.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Developed strategy to increase sales and drive profits.


Education

Studio Art

Cazenovia College
Cazenovia, NY

Skills

    - Friendly

    - Professional

    - Fast Learning

    - Multitasking

    - Problem Solving

    - Product and Service Knowledge

    - Cleanliness

    - Customer Service

    - Interpersonal

    - Management Skills

    - Inventory Management

Timeline

Assistant Manager

FGNY
01.2023 - Current

Assistant General Retail Manager

Francesca's Boutique
02.2022 - 10.2022

Assistant Manager

Zumiez
06.2021 - 01.2022

Studio Art

Cazenovia College
Lily Chaires