Lily Christopher

• Worked flexible schedule and extra shifts to meet business needs.
• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Provided comprehensive pre-grooming consultations, discussing client preferences and addressing any concerns or special requests.
• Demonstrated expertise in handling various breeds, sizes, and temperaments of dogs and cats throughout the grooming process.

• Washed, groomed, and trimmed each animal to enhance coat health
• Kept dogs safe by remaining alert to environmental conditions and nearby animals
• Delivered excellent customer service to drive repeat business
• Developed long term relationships with clients and bonded with animals through regular contact
• Completed owner paperwork and obtained information regarding possible allergies or medical conditions, potential aggressive behavior, and owner contact details
• Cleaned and disinfected tools, kennels, and common areas to reduce the chance of illness in animals

Cashier

• Greeted customers entering the store and responded promptly to customer needs
• Worked a flexible schedule and extra shifts to meet business needs
• operated a cash register fro cash, check, and credit card transactions with excellent accuracy levels
• assisted customers with returns, refunds, and resolving transaction issues

Grooming

• Washed, groomed, and trimmed each animal to enhance coat health
• Kept dogs safe by remaining alert to environmental conditions and nearby animals
• Developed long term relationships with clients and bonded with animals through regular contact
• Completed owner paperwork and obtained information regarding possible allergies or medical conditions, potential aggressive behavior, and owner contact details
• Cleaned and disinfected tools, kennels, and common areas to reduce the chance of illness in animals