Summary
Overview
Work History
Education
Skills
Languages
Timeline
Waitress

Lily Conner

Raphine

Summary

Dynamic and dedicated professional with extensive experience as Head Barista at Micah’s Coffee, excelling in customer service and beverage innovation. Proven ability to train teams and optimize workflows, fostering a loyal customer base. Dependable and detail-oriented, skilled in cash handling and maintaining a positive work environment.

Overview

4
4
years of professional experience

Work History

Head Barista

Micah’s Coffee
01.2024 - Current
  • Supervised daily operations, ensuring high-quality beverage preparation and customer service.
  • Trained and mentored junior baristas on coffee brewing techniques and equipment usage.
  • Developed and implemented seasonal beverage menus that enhanced customer engagement.
  • Maintained cleanliness and organization of workstations to meet health and safety standards.
  • Developed a loyal customer base by having strong relationships and consistently giving high-quality beverages.
  • Optimized workflow processes for increased productivity during rush hours, minimizing wait times for customers.
  • Responsible for opening and closing store on time and making deposits with the cash in the drawer. I also am required to do cash and credit card transactions

Waitress

Giovanna’s Italian Restaurant
02.2022 - Current

•Open and close restaurant on time. While performing the duties of openers and closers


• Handle money while doing cash and card transactions


•Make sure i maintain a positive work environment between the kitchen staff and waitresses


•Communicate using spanish to the kitchen staff if there is ever a problem they do not understand.

Education

High School Diploma -

Riverheads Highschool
Staunton, VA
12.2023

Skills

Hard worker

Languages

Spanish
Limited Working

Timeline

Head Barista

Micah’s Coffee
01.2024 - Current

Waitress

Giovanna’s Italian Restaurant
02.2022 - Current

High School Diploma -

Riverheads Highschool
Lily Conner