Summary
Overview
Work History
Education
Skills
Clinical Interests
Timeline
Generic

Lily Desmond

Lake Oswego,OR

Summary

Passionate and empathetic student with a long history of experience in childcare and educational background in psychology. Interested in pursuing further education with a focus on child and adolescent psychological care.

Overview

10
10
years of professional experience

Work History

Personal Support Worker

Family Relief Resources
12.2023 - Current
  • Engaged client in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with client to deliver emotional support and companionship.
  • Assisted client with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help client achieve nutritional objectives.

Line Cook

Hoxton Hotels
06.2023 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.

Childcare Provider

Individual Clients
11.2013 - 11.2023
  • Developed age-appropriate activities and crafts to engage children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Encouraged children to develop healthy social and emotional skills.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Encouraged children's emotional and social development.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.

Kitchen Lead

The Walls Winery
07.2021 - 03.2023
  • Checked and tested foods to verify quality and temperature.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Collaborated with other departments to coordinate meal service and special events, executing smooth operations.

Food Service Worker

Bon Appetit
09.2018 - 05.2019
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Outreach Employee

Portland Waldorf School
06.2018 - 08.2018
  • Attended community events and talked to prospective families about the school.
  • Led children in developmentally appropriate arts and crafts activities.

Courtesy Clerk

Palisades Market Place
02.2017 - 01.2018
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Outdoor School Student Leader

Multnomah Education Service District
09.2016 - 10.2016
  • Encouraged children's involvement in outdoor activities.
  • Communicated with children's teachers about daily activities, behaviors, and related issues.
  • Managed group of six 6th graders, leading between activities, supervising free time and bedtime.
  • Engaged children individually to keep them interested and learning throughout each session.
  • Provided assistance and comfort to children experiencing behavioral issues or homesickness.
  • Kept children engaged and enthusiastic during a week in an unfamiliar outdoor environment.
  • Taught groups of children about nature, animals, habitats, and human impact on natural areas.
  • Instructed students on how to keep facilities clean.

Education

Bachelor of Arts - Psychology

Whitman College
Walla Walla, WA
12.2022

Skills

  • Privacy and Confidentiality
  • Social Support
  • Emotional support
  • Effective communication
  • Conflict resolution
  • Dependable and Responsible
  • Respectful and Compassionate
  • Complex Problem-Solving

Clinical Interests

  • Child and adolescent psychology.
  • Trauma-informed care.

Timeline

Personal Support Worker

Family Relief Resources
12.2023 - Current

Line Cook

Hoxton Hotels
06.2023 - Current

Kitchen Lead

The Walls Winery
07.2021 - 03.2023

Food Service Worker

Bon Appetit
09.2018 - 05.2019

Outreach Employee

Portland Waldorf School
06.2018 - 08.2018

Courtesy Clerk

Palisades Market Place
02.2017 - 01.2018

Outdoor School Student Leader

Multnomah Education Service District
09.2016 - 10.2016

Childcare Provider

Individual Clients
11.2013 - 11.2023

Bachelor of Arts - Psychology

Whitman College
Lily Desmond