Lily Dolinski
Albuquerque
Summary
Professional operations leader with focus on optimizing processes and driving efficiency. Known for exceptional team collaboration and adaptability to changing needs. Skilled in problem-solving capabilities and analytical skills. Valued for reliability and commitment to achieving results.
Overview
7
7
years of professional experience
Work History
Ceramist
Starlily Ceramics
Albuquerque, NM
12.2023 - Current
- Managed kiln operations, ensuring optimal firing conditions for quality outcomes.
- Trained junior ceramists on techniques for shaping and finishing ceramic pieces.
- Earned recognition from peers for exceptional craftsmanship, attention to detail, and dedication to producing high-quality ceramics.
- Expanded company offerings by researching new ceramic materials and techniques for potential incorporation into existing product lines.
- Consistently met project deadlines through diligent work habits and efficient time management skills.
- Contributed to creative process through original ideas and inspiration.
- Produced sketches and drafts to refine artwork before completion.
Supervisor/Bowl Artist
Poki Poki Cevicheria
Albuquerque, NM
03.2021 - 05.2026
- Supervised daily operations to ensure efficient service delivery and high-quality food preparation.
- Trained and mentored staff to enhance team performance and maintain service standards.
- Developed training materials for new hires to facilitate onboarding and improve consistency in service quality.
- Resolved customer complaints promptly, enhancing overall guest satisfaction through effective problem-solving techniques.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Counselor-in-Training
Jewish Community Center of Greater Albuquerque
Albuquerque, NM
06.2019 - 08.2019
- Facilitated group activities to promote social skills and teamwork among participants.
- Assisted in developing lesson plans tailored to diverse age groups and interests.
- Supported counselors in managing daily schedules and ensuring program adherence.
- Monitored participant behavior, providing guidance and conflict resolution as needed.
- Trained new staff on operational procedures and best practices for effective programming.
- Led initiatives to enhance engagement, fostering a supportive community environment for participants.
- Energetically participated in recess, games and physical activities with camp children.
- Devised and enacted team-building exercises.
- Carefully learned and upheld camp rules and regulations for safety and behavior management.
Education
Applied Mathematics
University of New Mexico
Albuquerque, NM05-2027
Skills
- Collaboration and teamwork
- Teaching and mentoring
- Quality control and assurance
- Marketing and sales
- Advanced pottery techniques
- Artistic vision and creativity
- Superior customer service
- Strong analytical skills
Timeline
Ceramist
Starlily Ceramics
12.2023 - Current
Supervisor/Bowl Artist
Poki Poki Cevicheria
03.2021 - 05.2026
Counselor-in-Training
Jewish Community Center of Greater Albuquerque
06.2019 - 08.2019
Applied Mathematics
University of New Mexico