Lily Donoghue
Lord Higel's Coffee House
CITY_US,STATE_US
2
Languages
1
Certification
14
years of professional experience
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming café environment. Fast learner and adapter to new circumstances and challenges paired with working well under pressure and in fast-paced settings.
Work History
Barista/Cashier
6 Months- Greeted customers promptly, answered menu questions, and built repeat business through attentive service.
- Prepared espresso drinks, brewed coffee, and specialty beverages to maintain consistent quality standards.
- Processed cash, card, and mobile payments accurately while balancing register transactions.
- Trained new baristas on drink recipes, register procedures, and customer service expectations.
- Monitored product levels, restocked supplies, and kept service areas organized for smooth workflow.
- Resolved order issues quickly, ensuring accurate fulfillment and positive guest experiences.
- Maintained cleanliness of equipment, counters, and seating areas to meet sanitation standards.
- Coordinated opening and closing tasks, supporting efficient daily operations across front counter and beverage station.
- Pleasantly interacted with customers during hectic periods to promote fun, a positive a fun, a positive environment..
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Followed exact recipes for mixing and preparing beverage and food items.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Nanny
5 Months- Performed light housekeeping duties and ran errands.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Developed strong communication with parents to provide updates on children's progress, needs, and achievements.
- Supported children in play, meals, hygiene, and socialization to foster overall development and well-being.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
- Developed strong communication with parents to provide updates on children's progress, needs, and achievements.
- Engaged with children on an age-appropriate level.
- Promoted intellectual development through reading, storytelling, and educational activities that stimulated curiosity and learning.
- Assisted with light housekeeping duties as well as running errands.
Clothing Sales Associate
2 Months- Assisted customers in selecting apparel, providing personalized styling advice and product knowledge.
- Maintained visual merchandising standards to enhance store presentation and engage customers.
- Resolved customer inquiries and concerns promptly to enhance overall shopping experience and satisfaction.
- Implemented promotional displays that increased foot traffic and showcased seasonal collections effectively.
- Implemented promotional displays that attracted foot traffic and highlighted seasonal collections.
- Collaborated with team members to manage inventory levels, ensuring product availability and organization.
- Processed transactions efficiently, ensuring accuracy in cash handling and point-of-sale operations.
- Drove store sales through effective merchandising, appealing visual displays, and strategic product placement.
- Managed fitting rooms by organizing garments according to size, style, and color while providing personalized assistance to customers.
Babysitter
3 Months- Engaged young children in educational games during playtime., worked on puzzles, and read books to young children.
- Fostered positive relationships with children and guardians through effective communication.
- Communicated positively with children and guardians.
- Ensured well-being of children by maintaining a clean and organized environment.
- Provided emotional support and stability to children during times of distress.
- Bathed, dressed, and assisted with teeth brushing during bedtime preparation.
Sales Associate
2 Months- Resolved customer inquiries and complaints, fostering loyalty and repeat business.
- Assisted customers in product selection, enhancing overall shopping experience.
- Coordinated with team members to ensure effective implementation of visual merchandising standards.
- Trained new associates on customer service protocols and operational procedures.
- Managed inventory levels, ensuring product availability and organization on sales floor.
- Executed promotional strategies that increased foot traffic during sales events.
- Cultivated customer relationships that drove repeat business.
Family Nanny
1 Year 10 Months- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Bathed, dressed, and assisted children with teeth brushing during bedtime routines.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
- Organized different types of activities to enhance physical and intellectual development.
- Assisted children with homework assignments and special projects across different subjects.
- Taught children everyday skills and language.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Engaged children in caring for household pets and assisting with age-appropriate chores to promote responsibility.
- Transported children to dance, cheer, and sports practices safely and on time.
- Reviewed notes from parents regarding food allergies to ensure safe meal preparation for children.
- Performed housework duties including laundry and meal preparation to support family routines.
- Transported children safely to school, activities and appointments on time.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained cleanliness and organization in children's areas to promote a safe and inviting environment.
- Met with parents about daily activities, positive developments, and issues.
- Developed creative activities to encourage physical, social and emotional growth.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared and accompanied children on outings and vacations, supervising playtime and other activities for safety purposes.
- Planned and guided age-appropriate tasks like reading, crafts and writing books.
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage self-regulation.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
Family Nanny
3 Months- Built positive and nurturing environments to support child social and emotional growth.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Engaged children in various games to promote social interaction and teamwork., worked on puzzles, and read books to young children.
- Bathed, dressed, and assisted with teeth brushing during bedtime preparation.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Facilitated strong relationships with children and parents by creating caring, structured home environments.
- Balanced playtime and limited screen time to promote fine motor, gross motor, and cognitive skill development.
- Played games, worked on puzzles, and read books to young children.
- Organized diverse activities to boost physical and intellectual development.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Maintained cleanliness of children's play areas to ensure a safe and organized environment.
- Developed creative activities to encourage physical, social and emotional growth.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Sales Associate
7 Months- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
9 Months- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Dog Washer
6 Months- Developed strong relationships with clients by delivering excellent communication and listening to their concerns.
- Prevented injury or accidents by closely monitoring dogs'' behavior during washes and taking necessary precautions when handling them.
- Maintained a clean and organized work environment, ensuring the health and safety of all dogs in the facility.
- Utilized various grooming tools safely and effectively to achieve desired results while minimizing discomfort for the dogs being washed.
- Increased repeat business through consistent delivery of high-quality grooming services that met or exceeded client expectations.
- Kept accurate records of each dog''s service history, using this information to provide personalized care tailored to their individual needs.
- Improved customer satisfaction by providing gentle and thorough dog washing services.
Education
Associate of Arts - Psychology
- Dean's List 2022
- Relevant Coursework: Childhood Development & Behavioral Psychology
- Abnormal Pyschology
High School Diploma
- Completed AP course in World History, English, and Geometry
- Extracurricular Activities: Rowing and Swimming
Skills
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Punctual and reliable
Multitasking Abilities
Reliability
Excellent communication
Critical thinking
Active listening
Effective communication
Adaptability and flexibility
Data accuracy
Verbal and written communication
Decision-making
Workload prioritization
Information confidentiality
Computer proficiency
Courteous and professional
Professional ethics
Data entry
Self motivation
Interpersonal skills
Analytical thinking
Positive attitude
Reliable and dependable
Cleaning and sanitizing
Multitasking
Adaptable and flexible
Accomplishments
- SAG-AFTRA member since 2018
National Rower
Junior Olympic Swimmer
Affiliations
SAG-AFTRA
Certification
- First Aid/CPR Certified
Languages
French
Limited Working
Spanish
Limited Working
Interests
Horseback Riding
Volunteering
Passionate about balancing physical health with mental and emotional wellness.
Music
Photography
Drawing and Painting
Acting and Theater
Timeline
Barista/Cashier
Lord Higel's Coffee House
05.2026 - CurrentRead More
Nanny
Kristi Bernick and Markus Powell
11.2024 - 04.2025Read More
Clothing Sales Associate
Anthropologie
10.2024 - 12.2024Read More
Babysitter
Jessica
09.2024 - 12.2024Read More
Sales Associate
Anthropologie
09.2024 - 11.2024Read More
Family Nanny
Dylan And Allyson Wiley
07.2022 - 05.2024Read More
Family Nanny
Matt O'Brian
02.2021 - 05.2021Read More
Sales Associate
Abercrombie & Fitch
10.2015 - 05.2016Read More
Sales Associate
Micheals Arts And Crafts
04.2014 - 01.2015Read More
Dog Washer
Bark and Bath
02.2013 - 08.2013Read More
Riverview High School
High School Diploma
Read More
Seminole State College of Florida
Associate of Arts from Psychology
Read More