Overview
Work History
Education
Skills
Summary
Timeline
Generic

Lily Doucette

Milton,MA

Overview

5
5
years of professional experience

Work History

Waitress and Bartender

Craftsmans Row Saloon
02.2023 - 05.2025
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Waitress and Food Runner

The Jetti
06.2023 - 08.2023
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Waitress

Station Eight
05.2022 - 07.2023
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Hostest

Landmark Public House
10.2020 - 12.2021


  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Bachelor of Arts - Psychology And Political Science

Temple University
Philadelphia, PA
05-2025

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Safe food handling
  • Hospitality service expertise
  • Complaint resolution

Summary

Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.

Timeline

Waitress and Food Runner

The Jetti
06.2023 - 08.2023

Waitress and Bartender

Craftsmans Row Saloon
02.2023 - 05.2025

Waitress

Station Eight
05.2022 - 07.2023

Hostest

Landmark Public House
10.2020 - 12.2021

Bachelor of Arts - Psychology And Political Science

Temple University

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Lily Doucette