Lily Dougherty
Syracuse,NY
Summary
Skilled Ocean Lifeguard with strong background helping children overcome personal challenges and cope with situations. Focused on facilitating exploration of nature, developing confidence, and developing important skills surrounding safety, first aid, and respect for others as well as the world around them. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Lifeguard/Camp Head Counselor
Morro Bay Little Guards
06.2021 - 08.2023
- Worked with children of differing ages (5-10), interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature and the ocean.
- Assisted with maintenance and upkeep of beach to promote clean environment.
- Responded to emergency situations by following first-aid guidelines and ocean lifeguarding protocol.
- Encouraged team performance to increase camaraderie, trust and rapport.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Trained staff members on conducting events and following safety procedures.
Line Cook/Food Runner/Cash Register Operator
Nardonne's La Famiglia Pizzeria
06.2017 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with accuracy.
- Answered questions about store policies and addressed customer concerns.
- Managed over 50 orders and customers per day.
- Used POS system to enter orders, process payments and issue receipts.
- Worked flexible schedule and extra shifts to meet business needs.
- Delivered food to homes promptly and maintained excellent rapport with customers in all positions at restaurant.
Education
Associate of Science - Psychology
Syracuse University
Syracuse, NY05.2027
High School Diploma -
Morro Bay High School
Morro Bay, CA06.2023
Skills
- Group and Individual Instruction
- Health and Wellness
- Time Management
- Business Development Understanding
- Customer Relations
- Minute Taking
- Customer Relationship Management
- Store Maintenance
- Brand Representation
- Customer Service
- CPR certified
Volunteer Work
Leukemia and Lymphoma Society
- Nominated as "Student of the Year" for the Central Coast Division of California of the Leukemia and Lymphoma Society
- Raised over $26,000 to support the research and treatment of blood cancers
- Headed a team of over 20 people
- Gained support from over 400 people through outreach via social media, mail, email, and phone
- Planned and executed successfully over 10 fundraisers in May of 2021
- Awarded: Team with highest community engagement
Timeline
Lifeguard/Camp Head Counselor
Morro Bay Little Guards
06.2021 - 08.2023
Line Cook/Food Runner/Cash Register Operator
Nardonne's La Famiglia Pizzeria
06.2017 - 08.2023
Associate of Science - Psychology
Syracuse University
High School Diploma -
Morro Bay High School
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