Front Desk Associate
Planet Fitness Gym
Goodlettsville, Tennessee
05.2025 - 08.2025
- Answered multi-line phone system and routed calls to staff members.
- Sold company's product to customers
- Handled guest complaints with professionalism and empathy.
- Maintained organized reception area for a professional appearance.
- Greeted guests and ensured positive first impressions upon arrival.
- Followed safety protocols while handling cleaning chemicals and equipment.
- Stocked cleaning supplies to ensure availability during shifts regularly.
- Collaborated with staff to ensure a clean and welcoming environment for all visitors.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
