Lily Dunn
Riverton
Summary
Friendly and motivated professional with over three years of experience providing exceptional customer service in fast-paced healthcare and hospitality environments. Skilled in building positive relationships, multitasking, and creating welcoming experiences for clients and guests. Known for a strong work ethic, quick learning ability, and eagerness to take on new challenges while contributing to a positive team atmosphere.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Physical Therapist Aide
TORQ Physical Therapy
Riverton, NJ
03.2023 - Current
- Assist physical therapists with patient preparation and treatment setup
- Work one-on-one with patients by leading them through prescribed therapeutic exercises and balance training
- Maintain cleanliness and organization of treatment areas and equipment
- Built strong customer relationships to encourage repeat business
- Provide attentive and professional customer service to patients
Family Babysitter/ Nanny
Haddonfield and Riverton, NJ
10.2022
- Provided care for children ages 2-7
- Maintained a safe and attentive environment
- Planned engaging activities to maintain focus and structure
- Demonstrated leadership, responsibility, and adaptability
Event Security Staff
TidalWave Music Festival
Atlantic City, NJ
08.2022 - 08.2022
- Directed guests to assigned seating and provided event assistance
- Monitored designated sections to ensure safety and organization
- Delivered professional customer service to enhance guest experience
Hostess
Cinnaminson Diner
Cinnaminson, NJ
07.2021 - 02.2022
- Greeted guests and managed seating rotation efficiently
- Answered phone calls, processed take-out orders, and assisted waitstaff
- Gained short-term experience serving tables and assisting with food delivery
- Managed side work and supported overall restaurant operations
- Maintained cleanliness and organization of dining areas, host stand, and service stations
Cashier
Primo Hoagies
Mount Laurel, NJ
03.2021 - 06.2021
- Processed customer orders in person and over the phone
- Prepared food items according to company standards
- Restocked and organized merchandise
- Maintained a clean and efficient work environment
Education
Health Sciences Major
Rowan College at Burlington County (RCBC)
Mount Laurel, NJ05-2028
High School Diploma - undefined
Paul VI Highschool
Haddonfield, NJ06-2022
Skills
- Ability to learn new skills and procedures quickly
- Active listening to understand and respond to client care needs and concerns
- Ability to multitask during busy shifts
- Professional, friendly, and confident communication
- Front desk and phone etiquette
- Problem solving skills and handling customers needs
Certification
CPR/AED Certified, Red Cross- Expires November 2026
Timeline
Physical Therapist Aide
TORQ Physical Therapy
03.2023 - Current
Family Babysitter/ Nanny
10.2022
Event Security Staff
TidalWave Music Festival
08.2022 - 08.2022
Hostess
Cinnaminson Diner
07.2021 - 02.2022
Cashier
Primo Hoagies
03.2021 - 06.2021
High School Diploma - undefined
Paul VI Highschool
Health Sciences Major
Rowan College at Burlington County (RCBC)