Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Lily Elizondo

Greenbrae,CA

Summary

I enhanced dining experiences at Insalata's by organized seating and excellent service, adeptly balancing customer needs and wants with rush hour busyness. Additionally, I made sure the food arrived at the table on time in order to make the restaurant flow continuous as a food runner. At The Spinnaker, my reservation coordination and conflict resolution skills contributed to a relaxing dining experience, showcasing my operational efficiency skills. I was also successful in providing a welcoming, friendly and efficient customer experience.

Overview

6
6
years of professional experience

Work History

Paid Intern

Dealer Operating Control Service Inc.
Santa Monica, CA
07.2024 - 08.2025
  • Assistant to General Manager
  • Organized bank statements into files and sorted them by date, bank and year into Excel
  • Helped schedule meeting times & sat in on a few meetings
  • Helped CEO move from his office to the new office

Restaurant Hostess and Food Runner

Insalata's
San Anselmo, CA
08.2021 - 07.2024

Hostess:

  • Supported servers and bussers through high-volume shifts
  • Trained multiple new employees on how the restaurant operates and the systems
  • Greeted customers courteously upon their arrival to the restaurant
  • Monitored restaurant activity to determine seating and dining flow
  • Well-versed with the use of Open Table

Food Runner:

  • Effectively communicated with chefs, servers, and other kitchen staff to deliver meals on time
  • Trained multiple new employees on how the restaurant operates and the unique skills needed for food running
  • Demonstrated strong multitasking skills when working under pressure during busy hours
  • Helped servers by delivering and refilling beverages, pre-bussing tables, and resolving guest requests

Restaurant Hostess

The Spinnaker - Sausalito
Sausalito, CA
04.2019 - 10.2021
  • Managed reservations, waitlists, and special requests for large parties.
  • Helped bus tables when servers and busboys were unable to do it.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Distributed the amount of reservations equally amongst each server

Education

Some College (No Degree) - Communications

California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA

Skills

  • Customer service
  • Employee training
  • Reservation management
  • Table bussing
  • High-stress phone answering

Affiliations

  • Softball player for 13 years (enhanced team collaboration & leadership skills)
  • Soccer player for 7 years (was the captain of the team for 3 years)

Timeline

Paid Intern

Dealer Operating Control Service Inc.
07.2024 - 08.2025

Restaurant Hostess and Food Runner

Insalata's
08.2021 - 07.2024

Restaurant Hostess

The Spinnaker - Sausalito
04.2019 - 10.2021

Some College (No Degree) - Communications

California Polytechnic State University, San Luis Obispo