Lily Fortier
Tucson,AZ
Summary
Dynamic professional with a proven track record at Vail Unified School District, excelling in student support and crisis intervention. Recognized for fostering teamwork and effective communication, while implementing data-driven strategies to enhance student outcomes. Adaptable and composed in high-stress situations, with strong problem-solving skills and a commitment to service excellence.
Overview
10
10
years of professional experience
Work History
Targeted Support
Vail Unified School District
02.2022 - Current
- Demonstrated self-motivation and accountability in all tasks undertaken.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted teachers in implementing lesson plans and facilitating classroom activities.
- Monitored student progress and behavior, providing constructive feedback to educators.
- Collaborated with support staff to create a positive learning environment for students.
- Adapted instructional methods to accommodate diverse learning needs and styles.
- Trained new paraprofessionals on classroom procedures and best practices for student support.
- Fostered effective communication between educators, parents, and specialists regarding student development.
- Provided support during classes, group lessons, and classroom activities.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Aided teachers in coordinating extracurricular events and field trips, providing enriching experiences beyond the traditional classroom setting.
- Monitored student classroom and outdoors activities to promote student safety.
- Documented student behaviors and reported observations to improve care plans.
- Supported crisis intervention efforts, ensuring a safe learning environment.
- Trained new staff on behavioral techniques and classroom management strategies.
- Provided one-on-one support for students struggling with emotional or behavioral issues during class time and school activities.
- Maintained accurate records of student progress and interventions, ensuring data-driven decision making for support strategies.
- Implemented crisis prevention techniques to de-escalate challenging situations, maintaining safety for all involved parties.
Assistant Front End Manager
Frys Food
08.2016 - 05.2020
- Led daily operations to ensure optimal customer service and store efficiency.
- Trained and mentored team members on front-end processes and best practices.
- Developed schedules to align staffing levels with peak customer demand.
- Implemented strategies to enhance checkout speed and minimize customer wait times.
- Coordinated breaks and lunches while ensuring adequate coverage at registers to maintain efficient operations throughout the day.
- Evaluated employee performance regularly through observation of work habits and providing constructive feedback aimed at continuous improvement.
- Managed time effectively by prioritizing tasks appropriately based on urgency or importance while remaining adaptable to changing circumstances in a fast-paced retail environment.
- Maintained open communication lines with staff members, fostering a supportive work environment that encouraged teamwork and skill development.
- Monitored cash drawers in 14 checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
GED -
GED
Tucson, AZSkills
- Positive interpersonal skills
- Team-oriented approach
- Service excellence
- Problem-solving
- Composed in high-stress situations
- Effective verbal communication
- Adaptable to change
Timeline
Targeted Support
Vail Unified School District
02.2022 - Current
Assistant Front End Manager
Frys Food
08.2016 - 05.2020
GED -
GED