Lily Freet
Saint Cloud,MN
Summary
I am a dependable candidate with strengths in organization and attention to detail. I have a positive attitude and excellent customer relation skills. I am also willing to take on additional responsibilities in order to meet company and team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
03.2022 - 08.2023
- Organized workflow by maintaining clean and organized work spaces.
- Memorized over 50 menu items to create customized beverages for more than 200 customers per day.
- Accurately managed cash flow operations totaling $1,000-$4,000 per shift.
- Built rapport with new and returning customers to promote company's mission and values.
- Collaborated with 2-5 employees each shift to strategize and exceed company performance and metrics
Hostess and Waitress
Four Daughters Vineyard And Winery
08.2020 - 08.2023
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Created warm and welcoming environment by greeting and socializing with customers.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Defused volatile customer interactions calmly and courteously while upholding company policy.
Education
Bachelor of Science - Nursing
Saint Cloud State University
Saint Cloud, MN12.2026
High School Diploma -
Kingsland High School
Spring Valley, MN05.2023
Associate of Arts -
Riverland Community College
Austin, MN05.2023
Skills
- Cash Handling
- Guest Relations Management
- Reservations Management
- Guest Complaint Resolution
- Service Prioritization
- Cleaning and Sanitation
Certification
Basic Life Support Provider- American Heart Association
Heartsaver First Aid- American Heart Association
Timeline
Barista
Starbucks
03.2022 - 08.2023
Hostess and Waitress
Four Daughters Vineyard And Winery
08.2020 - 08.2023
Bachelor of Science - Nursing
Saint Cloud State University
High School Diploma -
Kingsland High School
Associate of Arts -
Riverland Community College
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