Lily Gearhart
Parma
Summary
Dedicated team member with a strong focus on customer service and cash handling. Proven ability to maintain cleanliness and enhance dining experiences while collaborating effectively with team members. Enthusiastic team member known for a positive attitude and strong cash handling skills. Committed to maintaining cleanliness and organizing work areas, ready to leverage expertise to enhance customer experiences and drive sales. Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Overview
4
4
years of professional experience
Work History
Team Member
Burger King
Jackson
07.2025 - Current
- Maintained cleanliness of dining area and kitchen to enhance customer experience.
- Collaborated with team members to ensure smooth operations during peak hours.
- Processed customer orders accurately and efficiently to minimize wait times.
- Managed customer transactions with accuracy while handling cash and credit payments.
- Participated in promotional activities to increase sales and customer engagement.
- Maintained a clean and organized work area throughout shift.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Team Member
Burger King
Howell
02.2025 - 07.2025
- Maintained cleanliness of dining area and kitchen to enhance customer experience.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Crew Member
Culver's Restaurant
Howell
01.2024 - 02.2025
- Collaborated with team members to ensure smooth service during peak hours.
- Supported inventory management by restocking supplies and monitoring product levels.
- Adhered to safety compliance regulations to minimize workplace hazards.
- Engaged with customers to promote daily specials and enhance their dining experience.
- Trained new crew members on operational procedures and customer service standards.
- Assisted in cashier duties by accurately processing transactions and providing change.
Restaurant Hostess
Red Lobster Seafood
Novi
05.2024 - 01.2025
- Welcomed guests with a warm smile and positive demeanor to create a friendly atmosphere.
- Coordinated seating arrangements to optimize dining area flow and enhance guest experience.
- Maintained updated waitlists to ensure timely seating for guests during busy periods.
- Monitored dining area cleanliness and organization to maintain a welcoming environment.
- Engaged with guests to gather feedback on their dining experience and preferences.
Team Member
McDonald's Restaurant
Howell
05.2023 - 01.2024
- Assisted in training new team members on operational procedures and customer service standards.
- Collaborated with team members to ensure smooth operations during peak hours.
- Provided assistance during busy shifts to ensure timely service delivery.
- Participated in promotional activities to increase sales and customer engagement.
- Maintained a clean and organized work area throughout shift.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Worked hard to learn required tasks quickly to maximize performance.
- Organized inventory shelves for easy access and maintenance of stock levels.
Team Member
McDonald's Restaurant
Stockbridge
02.2022 - 01.2023
- Maintained cleanliness of dining area and kitchen to enhance customer experience.
- Provided assistance during busy shifts to ensure timely service delivery.
- Operated cash registers to process payments from customers.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Collaborated with team members to maximize productivity and efficiency.
- Monitored expiration dates on food items for freshness assurance.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Maintained and updated filing, inventory and database systems, manually or using computer.
Education
Howell High School
05-2026
Skills
- Customer service
- Team collaboration
- Time management
- Inventory management
- Cash handling
- Adaptability and flexibility
- Cleaning
- Positive attitude
- Computer skills
- Attention to detail
Languages
English
Professional
Timeline
Team Member
Burger King
07.2025 - Current
Team Member
Burger King
02.2025 - 07.2025
Restaurant Hostess
Red Lobster Seafood
05.2024 - 01.2025
Crew Member
Culver's Restaurant
01.2024 - 02.2025
Team Member
McDonald's Restaurant
05.2023 - 01.2024
Team Member
McDonald's Restaurant
02.2022 - 01.2023
Howell High School