Lily Gezzar
Tallmadge,OH
Summary
Proven to excel in high-pressure environments, demonstrated through a successful tenure at Starbucks where exceptional customer service and operational efficiency were paramount. Adept at multitasking and fostering teamwork, my approach significantly enhanced customer satisfaction and loyalty. Skilled in both interpersonal communication and equipment operation, I consistently prioritize improvement and productivity.
Overview
3
3
years of professional experience
Work History
Employee
Bahama Bodies Tanning Salon
Kent, OH
04.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Barista
Starbucks
Kent, OH
12.2022 - 04.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Employee
HomeGoods, TJX Companies
Stow, OH
06.2022 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Employee
Pulp Juice And Smoothie Bar
Cuyahoga Falls, OH
01.2021 - 06.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Tallmadge Highschool
Tallmadge, OHSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Dependable and Responsible
- Multitasking
- Excellent Communication
- Calm Under Pressure
- Organizational Skills
- Active Listening
- Organization and Time Management
- Verbal Communication
Timeline
Employee
Bahama Bodies Tanning Salon
04.2024 - Current
Barista
Starbucks
12.2022 - 04.2024
Employee
HomeGoods, TJX Companies
06.2022 - 12.2022
Employee
Pulp Juice And Smoothie Bar
01.2021 - 06.2022
High School Diploma -
Tallmadge Highschool