Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Lily Glass

Columbus,OH

Summary

Young professional with a background in early childhood education and management since 2021. Possesses a strong passion for working with children, and a natural desire and ability to be a leader. Skilled in classroom management, customer service, and various administrative duties. Expecting ECE Associates in December 2025. Currently lives in Columbus, Ohio, but is moving to Philadelphia, PA, in August of 2025. Available to start work on August 11th, 2025.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Teacher

Balanced Family Academy
Columbus, OH
08.2024 - Current
  • Assisted the lead teacher in completing the daily curriculum and implementing age-appropriate activities throughout each day.
  • Assisted the lead in maintaining daily schedules and routines within the classroom.
  • Ensured that the classroom remains organized, clean, and that dishes and laundry are done as needed.
  • Facilitated communication with families about issues relating to their students' academic progress and success.
  • Developed relationships with each individual child, and ensured all individual needs are catered to and represented in the classroom.
  • Helped maintain a safe, welcoming environment for all and ensured all students in the classroom are represented and celebrated.
  • Gave detailed, daily reports at the end of each day to each and every family.
  • Maintained communication with the administration as needed.
  • Floated around to other classrooms as needed and assisted them in their daily tasks.
  • Helped students reach age-appropriate milestones.
  • Completed Professional Development training and courses as presented to me.
  • Engaged with school activities and functions, and aided with school events as needed.
  • Followed and maintained all licensing guidelines and requirements.
  • Supported and documented student progress and development.
  • Maintained a positive, welcoming attitude at all times, both inside and outside of the classroom.
  • Aided with student incidents and/or injuries, and communicated these reports with parents and administration as needed.

Server/Bartender

CONDADO
Columbus, OH
05.2023 - 08.2024
  • Assisted in training new servers.
  • Followed health safety guidelines when preparing and serving food products.
  • Prepared drinks according to recipes.
  • Took orders from customers accurately and in a timely manner.
  • Collaborated and communicated with other restaurant staff members to ensure smooth operations.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Attended regular training sessions to stay updated on new products or trends.
  • Maintained knowledge of bar options to prepare drinks and make recommendations.
  • Handled money transactions accurately.
  • Provided excellent, positive customer service to each and every customer.
  • Maintained knowledge of current menu items, ingredients, and how they are prepared.
  • Maintained composure and organization in a high-volume environment.
  • Completed daily opening and closing tasks, and ensured a clean environment throughout the entire day.
  • Utilized the Toast POS system efficiently when itemizing, splitting checks, and cashing guests out.
  • Maintained a positive, welcoming attitude at all times within the restaurant, greeting every guest with a smile.

Assistant Manager

Aladdin Mediterranean Restaurant
Powell, Ohio
04.2021 - 05.2023
  • Created the staff schedule weekly for all staff members, while maintaining time-off requests and taking into account sales projections.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Created reports on sales trends, inventory levels, and financial data.
  • Completed inventory checklists weekly.
  • Placed orders weekly for all needed supplies and ingredients, based on current inventory and sales projections.laced orders weekly for all needed supplies and ingredients, based on current inventory and sales projections.
  • Resolved conflicts between team members in an effective manner.
  • Conducted interviews for potential new staff members, and helped schedule these interviews using Indeed.
  • Assisted in planning large catering events, and participated in such events as needed.
  • Completed routine table checks to ensure customer satisfaction.
  • Completed all new hire training and helped ensure that all procedures and menu knowledge are thoroughly communicated to new staff.
  • Helped train other staff members to become certified trainers.
  • Communicated effectively with all other managers and kitchen staff to ensure the restaurant runs efficiently.
  • Assigned daily cleaning tasks to staff members, and ensured these tasks are done correctly and quickly.
  • Maintained open communication with our corporate area director, and completed routine reports to her.
  • Completed thorough opening, closing, and shift-change operations to maintain restaurant standards each day.
  • Communicated kindly with dissatisfied guests, and worked with each guest to come up with appropriate solutions to ensure guest satisfaction.
  • Greeted each and every guest with a welcoming, positive smile, and attitude.
  • Assisted the general manager in preparing for large events and promotions.
  • Worked with the general manager on how to increase sales and guest satisfaction, based on recent trends in the restaurant.
  • Ensured compliance with safety regulations and company policies.
  • Conducted full staff meetings and individual meetings monthly to ensure all staff members are on the same page, and feel represented.
  • Worked efficiently in a high volume environment and ensured efficiency during unexpected circumstances, such as call offs.

Education

High School Diploma -

Worthington Kilbourne High School
Columbus, OH
05-2020

Associate of Arts -

Columbus State Community College
Columbus, OH
12-2025

Skills

  • Child development
  • Classroom management
  • Behavior management
  • Staff scheduling
  • Inventory management
  • Sales analysis
  • Customer service
  • Communication skills
  • Team leadership
  • Staff training and development
  • Recruitment and hiring
  • Family communication
  • Activity planning
  • Organizational skills
  • Team collaboration

Certification

  • CPR/First Aid
  • ServSafe

Accomplishments

  • Impact Teacher Of The Month (February 2025)

References

References available upon request.

Timeline

Assistant Teacher

Balanced Family Academy
08.2024 - Current

Server/Bartender

CONDADO
05.2023 - 08.2024

Assistant Manager

Aladdin Mediterranean Restaurant
04.2021 - 05.2023

High School Diploma -

Worthington Kilbourne High School

Associate of Arts -

Columbus State Community College

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