Lily Hammond
Essex,MD
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
8
8
years of professional experience
Work History
Cashier
Ulta
Columbia, Md
01.2026 - Current
- Processed customer transactions efficiently at a beauty retail store.
- Assisted customers with product selection and recommendations.
- Maintained organized and clean checkout area for smooth operations.
- Advised clients on makeup application techniques and product selection.
- Demonstrated makeup products to enhance client understanding and engagement.
- Customized beauty consultations based on individual client needs and preferences.
Front Desk Receptionist
ExpressCare Urgent Care Centers
Columbia, MD
10.2023 - 12.2025
- Greeted and welcomed guests, providing a positive first impression of the company
- Managed high volume of incoming calls, ensuring prompt direction to appropriate departments or individuals
- Scheduled appointments and maintained an organized calendar for multiple staff members
- Handled all incoming and outgoing mail, packages, and deliveries, ensuring timely processing and distribution
- Maintained cleanliness and organization of front desk area, creating a welcoming environment for guests
- Handled confidential information with utmost discretion while maintaining strict confidentiality protocols
Nanny
No company involved
Columbia, MD
06.2021 - 08.2023
- Provided attentive and nurturing care for children, ensuring their safety and well-being at all times
- Created a stimulating and educational environment by planning age-appropriate activities, including arts and crafts, games, and outings
- Ensured clean and organized living space by tidying toys, preparing meals/snacks, and completing light housekeeping tasks
- Facilitated open communication with parents to discuss daily routines, behavioral concerns, and developmental milestones
- Applied positive discipline techniques to encourage good behavior and promote independence and self-confidence
- Assisted with homework assignments and provided tutoring support in various subjects
Cashier / Cook
Chipotle Mexican Grill
Rosedale, MD
01.2019 - 05.2021
- Processed customer transactions accurately and efficiently, ensuring smooth checkout experiences with cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Trained new cashiers on transaction handling procedures and effective resolution of customer issues to enhance service quality
- Utilized point-of-sale (POS) system to efficiently process discounts, coupons, gift cards, and loyalty rewards, contributing to customer satisfaction
Education
College - Criminal Justice
Howard County Community College
Columbia, MDSkills
- Sales transactions
- Customer service
- Computer literacy
- Time management
- Dependable team player
- Communication skills
- Basic Spanish
Languages
Spanish - Intermediate
Timeline
Cashier
Ulta
01.2026 - Current
Front Desk Receptionist
ExpressCare Urgent Care Centers
10.2023 - 12.2025
Nanny
No company involved
06.2021 - 08.2023
Cashier / Cook
Chipotle Mexican Grill
01.2019 - 05.2021
College - Criminal Justice
Howard County Community College