Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Lily Hemingway

Temperance,MI

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a position in a medical office, preferably a dental office. Plans on going back to school for dental hygiene in the Spring of 2024. Ready to become part of a great team to help achieve company goals, and personal goals for the future!

Overview

6
6
years of professional experience

Work History

Back of House Associate

Botanical House
02.2023 - 06.2023
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Created batches of food products with specified flavor, texture, and color profiles by following production recipes and procedures.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Created new bakery items that are still being displayed and sold in store

Server/Bartender

Sugar Mill Country Club
10.2021 - 04.2023
  • Acquired extensive knowledge of beer, wine, and cocktails, providing excellent customer service and recommendations
  • Performed event coordination for larger parties and gatherings.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Optometry Front Desk

Vision One Optometry
07.2022 - 01.2023
  • Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
  • Scanned, received and sent faxes to insurance claims, co-pay assistance information and patient documentation.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Customer Advisor

Nascar Racing Experience
04.2017 - 07.2020
  • Created digital albums and prints for clients to help preserve their memories
  • Resolved customer issues to enable mutually beneficial outcomes and encourage continued cooperation.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Shift Manager

Tropical Smoothie Cafe
04.2019 - 05.2020
  • Supervised daily operations of store, including all opening procedures on own
  • Trained new employees in customer service, cashiering and store procedures
  • Monitored customer feedback and implemented changes to ensure customer satisfaction
  • Monitored stock levels and planned orders to replenish inventory
  • Trained and mentored new employees to maximize team performance

Shift Manager

Panera Bread
01.2018 - 04.2019
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Established team priorities, maintained schedules and monitored performance

Education

No Degree - Pre-Dental Hygiene

Owens Community College
Perrysburg, OH
12.2025

Diploma -

G Ray Bodley High School
Fulton, NY
06.2016

Skills

  • Staff Management
  • Verbal and Written Communication
  • Safety Protocols
  • Time Management
  • Health Inspections
  • Social Media Platforms
  • Scheduling and Coordinating
  • Event Coordination
  • Managing Cash Register

Accomplishments

I was accepted into, and participated in the Disney College Program during the Fall 2018 semester while attending Daytona State College. I worked in food and beverage in Hollywood Studios, while getting real-life work experience and living on Disney property.

Languages

German
Limited Working

Timeline

Back of House Associate

Botanical House
02.2023 - 06.2023

Optometry Front Desk

Vision One Optometry
07.2022 - 01.2023

Server/Bartender

Sugar Mill Country Club
10.2021 - 04.2023

Shift Manager

Tropical Smoothie Cafe
04.2019 - 05.2020

Shift Manager

Panera Bread
01.2018 - 04.2019

Customer Advisor

Nascar Racing Experience
04.2017 - 07.2020

No Degree - Pre-Dental Hygiene

Owens Community College

Diploma -

G Ray Bodley High School

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Lily Hemingway