Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lily Hendershot-Roy

Austin,TX

Summary

Student and professional with 6+ years of experience in food service, guest services, and leadership roles. Skilled in creating memorable dining experiences, upselling wine and menu items, and training team members to meet high service standards. Known for strong communication, adaptability, and a friendly demeanor. Bilingual in English and Spanish; pursuing a Master’s in Public Affairs at UT Austin.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Legal Assistant

The Law Office of Jonathan A. Bay
05.2024 - Current
  • Drafted legal documents related to intellectual property, including patent applications and appeals
  • Managed case files and documentation, improving retrieval processes for improved efficiency
  • Conducted legal research, synthesizing information to support attorneys in case preparation
  • Coordinated communication between clients and legal teams

Server

Show Me Chuy
03.2025 - 06.2025
  • Delivered upscale dining service with knowledge of wine pairings and menu
  • Delivered quality customer service to build loyalty and guest satisfaction
  • Trained new staff and actively upsold dishes and drinks
  • Maintained clean, efficient tables and collaborated with kitchen staff to ensure dishes were prepared to the customer's taste in a timely manner

Archival Assistant

Missouri State University
09.2024 - 05.2025
  • Organized archival materials to ensure efficient retrieval and preservation of historical documents
  • Assisted in digitization projects, increasing accessibility and usability of archival collections
  • Conducted research to process archival records and write biographical sketches
  • Collaborated with faculty and students to provide archival materials for research projects

Busser & Server

Cozumel Mexican Restaurant
07.2020 - 12.2021
  • Greeted guests, served food and drinks, and assisted with order accuracy
  • Maintained clean dining areas and ensured timely service
  • Communicated effectively with back-of-house to ensure customer satisfaction


Party Host & Server

Fun City
12.2019 - 09.2021
  • Hosted and coordinated birthday parties and events in a fast-paced, family-oriented venue
  • Served food and drinks from the on-site restaurant and assisted with back-of-house prep
  • Upsold party packages and add-ons to enhance customer satisfaction

Education

Bachelor of Arts - History

Missouri State University
05.2025

Master of Public Affairs - Public Policy

University of Texas At Austin
Austin, TX
05-2027

Skills

  • Guest Service & Communication Wine & Menu Knowledge Upselling Server Training
  • POS Systems: Toast, 7Shifts Canva Microsoft Office (Word, Excel, PowerPoint)
  • Languages: Intermediate Spanish, Basic Modern Greek

Certification

Substitute Teacher in Missouri.

Timeline

Server

Show Me Chuy
03.2025 - 06.2025

Archival Assistant

Missouri State University
09.2024 - 05.2025

Legal Assistant

The Law Office of Jonathan A. Bay
05.2024 - Current

Busser & Server

Cozumel Mexican Restaurant
07.2020 - 12.2021

Party Host & Server

Fun City
12.2019 - 09.2021

Bachelor of Arts - History

Missouri State University

Master of Public Affairs - Public Policy

University of Texas At Austin

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Lily Hendershot-Roy