Lily Hernandez
Elgin,TX
Summary
Adept at ensuring public safety and delivering exceptional service, I leveraged my Lifeguard certification and strong communication skills to significantly enhance guest satisfaction and reduce incidents. Demonstrating leadership and problem-solving abilities, I effectively enforced policies and provided critical first aid, embodying patience and empathy in high-stress situations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lifeguard
Elizabeth Marzec
802 N Avenue C Elgin, TX 78621 United States
05.2024 - 09.2024
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
Christmas Tree Farm Team Member
Holden
120 Natures Way Elgin, TX 78621 United States
11.2023 - 12.2023
- Addressed and resolved customer complaints in polite and professional manner.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
Lifeguard
Elizabeth Marzec
802 N Avenue C Elgin, TX 78621 United States
07.2023 - 09.2023
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Attentively monitored swimmers to identify distress.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Education
Elgin High School
Elgin, TXSkills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership Qualities
- Patience and Empathy
- First Aid
- Team Collaboration
- CPR and AED Training
- Public safety knowledge
- Safety Training
Certification
CPR & First AID
Timeline
Lifeguard
Elizabeth Marzec
05.2024 - 09.2024
Christmas Tree Farm Team Member
Holden
11.2023 - 12.2023
Lifeguard
Elizabeth Marzec
07.2023 - 09.2023
Elgin High School